Themler desktop wont start second time windowws 10

Support Team posted this 04 August 2015

Hi,

Could you please try to completely uninstall the application. For that run the Control Panel, choose the Uninstall Programs option, find Themler and remove it. Do not remove the CMS Content during the uninstall.
Then install the application once again (do not remove the content as well) and let us know if that helps.

Sincerely,
Hella
BillionDigital Team

Hi, Could you please try to completely uninstall the application. For that run the Control Panel, choose the Uninstall Programs option, find Themler and remove it. Do not remove the CMS Content during the uninstall. Then install the application once again (do not remove the content as well) and let us know if that helps. Sincerely, Hella BillionDigital Team

4 Posts

colmanbyrne posted this 04 August 2015

Nope I am afraid , it did not help , I still cant run themler from the desktop

Support Team posted this 05 August 2015

Hello,
please follow the step 1 from the article http://answers.themler.com/articles/13879/themler-desktop-troubleshooting and attach here the log file.

regards,
Aileen

Hello, please follow the step 1 from the article http://answers.themler.com/articles/13879/themler-desktop-troubleshooting and attach here the log file. regards, Aileen

4 Posts

colmanbyrne posted this 06 August 2015

When run from Desktop where the themler icon is

INFO: Check free disk space...
ERROR: Unable to get free disk space

Press any key to close window... INFO: Check Services...
INFO: Check Files...
INFO: Check HTTP Server...
ERROR: HTTP request to 'http://localhost:12080/themler/startup/' throw error:'The remote server returned an error: (404) Not Found.'

Press any key to close window...

When run from diagnostics directory in the themler install folder

INFO: Check free disk space...
INFO: Check Services...
INFO: Check Files...
INFO: Check HTTP Server...
INFO: Check INI Files...
SUCCESS: No errors!

Press any key to close window...*

When run from Desktop where the themler icon is > INFO: Check free disk space... ERROR: Unable to get free disk space > Press any key to close window... INFO: Check Services... INFO: Check Files... INFO: Check HTTP Server... ERROR: HTTP request to 'http://localhost:12080/themler/startup/' throw error:'The remote server returned an error: (404) Not Found.' > Press any key to close window... When run from diagnostics directory in the themler install folder > INFO: Check free disk space... INFO: Check Services... INFO: Check Files... INFO: Check HTTP Server... INFO: Check INI Files... SUCCESS: No errors! > Press any key to close window...*

4 Posts

colmanbyrne posted this 06 August 2015

Figured it out , the file associated for .vbs had been changed away from the default
once I reset it to the default Microsoft Windows Based Script Host (wscript.exe)

it started themler fine from the desktop

reg file for windows 10 to do this , here
http://www.tenforums.com/tutorials/8703-default-file-type-associations-restore-windows-10-a.html

Figured it out , the file associated for .vbs had been changed away from the default once I reset it to the default *Microsoft Windows Based Script Host (wscript.exe)* it started themler fine from the desktop reg file for windows 10 to do this , here http://www.tenforums.com/tutorials/8703-default-file-type-associations-restore-windows-10-a.html

Support Team posted this 07 August 2015

Hello

Sorry for the delay.
I'm glad that you managed to solve the issue. And thank you for the information.

Please let us know if you need our further assistance here.

Thank you,
Olivia

Hello Sorry for the delay. I'm glad that you managed to solve the issue. And thank you for the information. Please let us know if you need our further assistance here. Thank you, Olivia