Themler running extremely slow

cogray
52 Posts
cogray posted this 10 September 2018

Why is my Desktop and Live Themler editor running so slow?

Why is my Desktop and Live Themler editor running so slow?
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Support Team
Support Team posted this 10 September 2018

Hello Chuck,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler

  1. If they exist, remove them.
  2. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
  3. Temporarily disable antivirus and firewall.
  4. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
    Please let us know the result.

Gina
Themler Support

Hello Chuck, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Gina Themler Support
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