Transfer a license

balint
5 Posts
balint posted this 15 October 2018

Dear Sir,
Today We bought a Themler Pro subscription for a customer. We wrote in the order that email license should be
dtasic@narodnopozoriste.co.rs
But I realisead that the subscription is in our account.
Would you be so kind to transfer it the customer account associated with above email address ?
Thank you!

Dear Sir, Today We bought a Themler Pro subscription for a customer. We wrote in the order that email license should be dtasic@narodnopozoriste.co.rs But I realisead that the subscription is in our account. Would you be so kind to transfer it the customer account associated with above email address ? Thank you!
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6 Comments
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Support Team
Support Team posted this 15 October 2018

Hello,

We have transferred the subscription to dtasic@narodnopozoriste.co.rs

Sincerely,
Nettie

Hello, We have transferred the subscription to dtasic@narodnopozoriste.co.rs Sincerely, Nettie
balint
5 Posts
balint posted this 11 October 2019

Hi,

Regarding the subscription from last year
transferred dtasic@narodnopozoriste.rs we want to renew it to pay it but to be for this customer.
How do we proceed to order it ?

Hi, Regarding the subscription from last year transferred dtasic@narodnopozoriste.rs we want to renew it to pay it but to be for this customer. How do we proceed to order it ?
Support Team
Support Team posted this 11 October 2019

Hello,

To upgrade with discount please log in with the mentioned account and then try the following:
Please try the following.
1. Open http://themler.io/purchase and you will see on the top the expired subscription
2. Click "Upgrade" button next to it.
3. You will see the price for upgrade for the subscription.

Sincerely,
Nettie

Hello, To upgrade with discount please log in with the mentioned account and then try the following: Please try the following. 1. Open http://themler.io/purchase and you will see on the top the expired subscription 2. Click "Upgrade" button next to it. 3. You will see the price for upgrade for the subscription. Sincerely, Nettie
balint
5 Posts
balint posted this 14 October 2019

Thank you but the problem is that thye subscription was transferred to the customer account and we can not see it to buy the upgrade. Please give us a link to order it and to pay it and you update it in the customer account.
Is it possible ?

Thank you but the problem is that thye subscription was transferred to the customer account and we can not see it to buy the upgrade. Please give us a link to order it and to pay it and you update it in the customer account. Is it possible ?
balint
5 Posts
balint posted this 24 October 2019

Please a solution to oyr problem above

Please a solution to oyr problem above
soulless
7 Posts
soulless posted this 01 November 2019

Hello,

I'm end customer for this subscription.
Please can you transfer subscription to dtasic@narodnopozoriste.co.rs instead of dtasic@narodnopozoriste.rs ?

Best regards,
Dejan

Hello, I'm end customer for this subscription. Please can you transfer subscription to dtasic@narodnopozoriste.co.rs instead of dtasic@narodnopozoriste.rs ? Best regards, Dejan
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