"Retry" popup after hot fix update

8 Posts

RITHO posted this 21 November 2018

Hello,

I got a problem with the hot fix update after update Joomla to 3.9. I've done the update but now I get the popup retry all the time. Please help me!

Greetings,
Marijn

Hello, I got a problem with the hot fix update after update Joomla to 3.9. I've done the update but now I get the popup retry all the time. Please help me! Greetings, Marijn

popup server-error hotfix-update Retry

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4 Comments

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Support Team posted this 21 November 2018

Hello,

We are sorry for the issue, I have forwarded it to our developers.

Sincerely,
Nettie

Hello, We are sorry for the issue, I have forwarded it to our developers. Sincerely, Nettie

8 Posts

RITHO posted this 22 November 2018

Please fix it, I need help! Now!

I can't make any websites...

Please fix it, I need help! Now! I can't make any websites...

92 Posts

wpexpertinbd posted this 22 November 2018

Hello Zierikzeker,

I also face same problem & I post comment in another post & they give me below answer:

"Hello Benjamin,

I see, looks like the problem happens not only for your website. Our developers will investigate the issue in the near future.

Sincerely,

Nettie"

Now tell me why we will buy or upgrade our subscriptions?

Thank You
Benjamin Biswas

Hello Zierikzeker, I also face same problem & I post comment in another post & they give me below answer: --------------------------------------------------- "Hello Benjamin, I see, looks like the problem happens not only for your website. Our developers will investigate the issue in the near future. Sincerely, Nettie" --------------------------------------------------- Now tell me why we will buy or upgrade our subscriptions? Thank You Benjamin Biswas

Support Team posted this 23 November 2018

Hi,

Our developers reported that they have fixed the issues with updating to new Themler version.
Can you please try again to update your themes.

Nettie,
Support Team.

Hi, Our developers reported that they have fixed the issues with updating to new Themler version. Can you please try again to update your themes. Nettie, Support Team.