To erase the slide occur error

8 Posts

polt_01 posted this 22 November 2018

Dear Support,

I tried to erase a slide but when I click on "remove" this error happens, please see attached.

www.dentalrio.com.mx

Thanks

Dear Support, I tried to erase a slide but when I click on "remove" this error happens, please see attached. www.dentalrio.com.mx Thanks

Last edited 22 November 2018 by polt_01

slider server-error error-remove-slide

Captura.JPG

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Support Team posted this 23 November 2018

Hello,
If you are using vpn, proxy, etc, try disabling it and make changes again.

Can you also try updating the theme to Themler latets version?

If it still doesn't work, let us know. We will move this case to Private and investigate this issue further.

Gina
Themler Support

Hello, If you are using vpn, proxy, etc, try disabling it and make changes again. Can you also try updating the theme to Themler latets version? If it still doesn't work, let us know. We will move this case to Private and investigate this issue further. Gina Themler Support