Request failed: 500

timbriche
8 Posts
timbriche posted this 24 November 2018

Now I get the 500 error on my online website.
Is there anything I can do about it so it works properly again?

Very annoying...

Now I get the 500 error on my online website. Is there anything I can do about it so it works properly again? Very annoying...
Vote to pay developers attention to this features or issue.
4 Comments
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Support Team
Support Team posted this 26 November 2018

Hello,

If you are using Joomla 3.9, try the hotfix below (after updating the template with latest Themler version, the issue should not repeat):

Open theme folder on the server: www/Joomla_directory/templates;
open /app folder;
open index.php for editing in any html or text editor;
find the line

require_once JPATH_BASE . DS . 'includes' . DS . 'toolbar.php';

and replace it with the following line:

$prefix = version_compare(JVERSION, '3.9', '>=') ? 'sub' : '';
require_once JPATH_BASE . DS . 'includes' . DS . $prefix . 'toolbar.php';;

open /app/start folder;
open data.php file for editing and follow step 4;
open manifest.php file for editing and follow step 4;
start Themler.

Gina
Themler Support

Hello, If you are using Joomla 3.9, try the hotfix below (after updating the template with latest Themler version, the issue should not repeat): Open theme folder on the server: www/Joomla_directory/templates; open /app folder; open index.php for editing in any html or text editor; find the line require_once JPATH_BASE . DS . 'includes' . DS . 'toolbar.php'; and replace it with the following line: $prefix = version_compare(JVERSION, '3.9', '>=') ? 'sub' : ''; require_once JPATH_BASE . DS . 'includes' . DS . $prefix . 'toolbar.php';; open /app/start folder; open data.php file for editing and follow step 4; open manifest.php file for editing and follow step 4; start Themler. Gina Themler Support
timbriche
8 Posts
timbriche posted this 26 November 2018

The replacement I understand.
But what do you mean by

'open /app/start folder;
open data.php file for editing and follow step 4;
open manifest.php file for editing and follow step 4;'

The replacement I understand. But what do you mean by 'open /app/start folder; open data.php file for editing and follow step 4; open manifest.php file for editing and follow step 4;'
Support Team
Support Team posted this 26 November 2018

Sorry, I meant that same replacement should be done in these files: /app/data.php and app/manifest.php

Gina
Themler Support

Sorry, I meant that same replacement should be done in these files: /app/data.php and app/manifest.php Gina Themler Support
timbriche
8 Posts
timbriche posted this 26 November 2018

Yes figured that out already.
Thanks! It works!!

Yes figured that out already. Thanks! It works!!
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