I cannot run Themler for HTML5

software18
2 Posts
software18 posted this 26 November 2018

Hi,
I cannot run Themler for HTML5. It starts and will make updates and then it tells me there is a fault. It reloads again and again...
How can I fix it.
Themler for Joomla works fine
Best regards
Joerg

Hi, I cannot run Themler for HTML5. It starts and will make updates and then it tells me there is a fault. It reloads again and again... How can I fix it. Themler for Joomla works fine Best regards Joerg
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Support Team
Support Team posted this 27 November 2018

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler
4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for HTML5.
Please let us know the result.

Gina
Themler Support

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for HTML5. Please let us know the result. Gina Themler Support
software18
2 Posts
software18 posted this 27 November 2018

Hi Gina,
it worked. Thanks
It looks like that Themler is out of the nursery stadium. Good! I hope it is also stable. Old times it was different.
Best regards
Dirk

Hi Gina, it worked. Thanks It looks like that Themler is out of the nursery stadium. Good! I hope it is also stable. Old times it was different. Best regards Dirk
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