Calling All Users

Hello,

From our side there is an additional question: what kind of changes is this that is not reflected on the live site? Is it something in design or content? Possibly there is an easy solution such as to:
1.Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
2. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache

Or any other solution specific for the issue type.

Sincerely,
Nettie

There is no app cache to remove and I have cleared the cache more times than I can count with no success.

Allan,

Do you run Themler v475?

You can also try reinstalling it.
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Gina
Themler Support