Unable to same the theme / internal server error!!

Pitter
24 Posts
Pitter posted this 05 December 2018

Today I get the error above after enter the login and want to save in editing my template! While editing the error occurs too

After a while of 'saving ...'

What's and where's the problem?

It happens on all sites!

Today I get the error above after enter the login and want to save in editing my template! While editing the error occurs too After a while of 'saving ...' What's and where's the problem? It happens on all sites!

Last edited 05 December 2018 by Pitter

unable-to-save
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6 Comments
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cynthia4
49 Posts
cynthia4 posted this 05 December 2018

Hi,

I'm also getting the same problem!

Hi, I'm also getting the same problem!
Support Team
Support Team posted this 05 December 2018

Hi,

Could you please try now. Does the issue continue?

Thank you,
Olivia

Hi, Could you please try now. Does the issue continue? Thank you, Olivia
Pitter
24 Posts
Pitter posted this 05 December 2018

Hi,

it works again.

But, I'm afraid if the company goes under one day ... We are not longer able to work and edit our templates as opposed to working with local software!

Hi, it works again. But, I'm afraid if the company goes under one day ... We are not longer able to work and edit our templates as opposed to working with local software!
Support Team
Support Team posted this 05 December 2018

Hi,

If one day we decide to close Themler project we'll open saving. Don't worry :-)
But we're not going to close this project in the near or not so near future.

Sincerely,
Olivia

Hi, If one day we decide to close Themler project we'll open saving. Don't worry :-) But we're not going to close this project in the near or not so near future. Sincerely, Olivia
Dlloyd5
3 Posts
Dlloyd5 posted this 03 May 2019

Hi
I cant get the theme to save on my site. I can get it to save using desktop. Changes I make I have to save as a zip and upload the template. can you help me

Hi I cant get the theme to save on my site. I can get it to save using desktop. Changes I make I have to save as a zip and upload the template. can you help me
Support Team
Support Team posted this 06 May 2019

Hello,

Could you please try to clear cache and AppCache and let us know if the issue persists? Also - does it happen both with Chrome and Firefox?

Sincerely,
Nettie

Hello, Could you please try to clear cache and AppCache and let us know if the issue persists? Also - does it happen both with Chrome and Firefox? Sincerely, Nettie
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