Upgrade with discount - BillionAnswers

Support Team posted this 12 December 2018

Hello,

I see that you have ordered a Themler subscription using this Artisteer license previously. So it is not needed to use it twice. Please try the following.
1. Open http://themler.io/purchase and you will see on the top your expired subscription
2. Click "Upgrade" button next to it.
3. You will see the price for upgrade for your subscription.

Sincerely,
Nettie

Hello, I see that you have ordered a Themler subscription using this Artisteer license previously. So it is not needed to use it twice. Please try the following. 1. Open http://themler.io/purchase and you will see on the top your expired subscription 2. Click "Upgrade" button next to it. 3. You will see the price for upgrade for your subscription. Sincerely, Nettie

3 Posts

mikael12 posted this 12 December 2018

Thanks!

It worked perfect!

// Mikael

Thanks! It worked perfect! // Mikael

Support Team posted this 12 December 2018

You are welcome!

Snicerely,
Nettie

You are welcome! Snicerely, Nettie

3 Posts

mikael12 posted this 12 December 2018

274/5000
Hello!

I've got a problem I've never seen before.
The thumbnails are gone when choosing a design.

In this case, the customer has Surftown. Could there be anything at the hosting company or have I done something wrong?
Themler Core is installed and enabled.

// Mikael

274/5000 Hello! I've got a problem I've never seen before. The thumbnails are gone when choosing a design. In this case, the customer has Surftown. Could there be anything at the hosting company or have I done something wrong? Themler Core is installed and enabled. // Mikael ![No thumbnails][1] [1]: https://eventsupport.se/temp/dump.png

Support Team posted this 12 December 2018

Hello,

Could you please try to:
1.Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
2. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache

Is the issue still present?

Sincerely,
Nettie

Hello, Could you please try to: 1.Clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache 2. Clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Is the issue still present? Sincerely, Nettie