Themler Windows application YET AGAIN saying Server Error Server is unavailable

mgaskin
8 Posts
mgaskin posted this 18 December 2018

I am trying to create a new HTML website and have created the home page layout and added the remaining pages as blanks.

I have tried to save the site and now get the 'Server Error' issue popping up up every couple of minutes.

I have tired rebooting, closing and reopening the application but it keeps coming back.

Please can you advise / fix ASAP!

I am trying to create a new HTML website and have created the home page layout and added the remaining pages as blanks. I have tried to save the site and now get the 'Server Error' issue popping up up every couple of minutes. I have tired rebooting, closing and reopening the application but it keeps coming back. Please can you advise / fix ASAP!
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4 Comments
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Support Team
Support Team posted this 18 December 2018

Hello,

I couldn't reproduce the issue at the moment. Please try the following solution:

1.Close Themler application.

2.Find the folder:
C:\Users[username]\AppData\Local\Themler

3.Rename it and restart Themler Desktop.

Sincerely,
Nettie

Hello, I couldn't reproduce the issue at the moment. Please try the following solution: 1.Close Themler application. 2.Find the folder: C:\Users[username]\AppData\Local\Themler 3.Rename it and restart Themler Desktop. Sincerely, Nettie
mgaskin
8 Posts
mgaskin posted this 19 December 2018

Hi Nettie,

Tried that. All seemed good for about 10 -15 minutes. but it has happened again. Is there any way to run the app in offline mode so it doesn't have to contact the server?

At the moment, I can't even change the size of a font!

Hi Nettie, Tried that. All seemed good for about 10 -15 minutes. but it has happened again. Is there any way to run the app in offline mode so it doesn't have to contact the server? At the moment, I can't even change the size of a font!
Support Team
Support Team posted this 19 December 2018

Hello,

Themler desktop needs connection with servers, not so much as Themler online but still. Is the issue present at the moment? Does it happen with a new theme?

Sincerely,
Nettie

Hello, Themler desktop needs connection with servers, not so much as Themler online but still. Is the issue present at the moment? Does it happen with a new theme? Sincerely, Nettie
Support Team
Support Team posted this 25 December 2018

Hello,

Please try it now, the known server issue is fixed. If it persists, please clear cache and AppCache and try after this.

Sincerely,
Nettie

Hello, Please try it now, the known server issue is fixed. If it persists, please clear cache and AppCache and try after this. Sincerely, Nettie
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