Static HTML - Can't save email address in text box

DeeMo
44 Posts
DeeMo posted this 06 August 2015

I've tested this on several templates.

When you try and save a design after having entered an email address in to a text area - the save fails and the design is 'restored'

This happens every-time.

email-in-text-box.JPG

I've tested this on several templates. When you try and save a design after having entered an email address in to a text area - the save fails and the design is 'restored' This happens every-time.!email-in-text-box.JPG!
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9 Comments
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Stagger Lee
1818 Posts
Is Solution
Stagger Lee posted this 06 August 2015

Try with this @
instead of @. It is a bug anyway.

Try with this `@` instead of @. It is a bug anyway.
Support Team
Support Team posted this 07 August 2015

Hi,

This issue was already fixed. Please make sure that you have installed all the updates in the application.

Sincerely,
Hella
BillionDigital Team

Hi, This issue was already fixed. Please make sure that you have installed all the updates in the application. Sincerely, Hella BillionDigital Team
DeeMo
44 Posts
DeeMo posted this 07 August 2015

Latest updates applied problem persists.

Latest updates applied problem persists.
DeeMo
44 Posts
DeeMo posted this 07 August 2015

P.S. Stagger Lee's Fix Doesn't work either.

P.S. Stagger Lee's Fix Doesn't work either.
Support Team
Support Team posted this 07 August 2015

Hi,

Could you please once again, try to create a new template, apply updates, press the Save button, then insert the e-mail address and save again. If that does not help, please provide the step-by-step instruction on how you have inserted the e-mail and what exact e-mail.

Sincerely,
Hella
BillionDigital Team

Hi, Could you please once again, try to create a new template, apply updates, press the Save button, then insert the e-mail address and save again. If that does not help, please provide the step-by-step instruction on how you have inserted the e-mail and what exact e-mail. Sincerely, Hella BillionDigital Team
DeeMo
44 Posts
DeeMo posted this 07 August 2015

a refresh and cache empty and it works fine.

a refresh and cache empty and it works fine.
Support Team
Support Team posted this 07 August 2015

Hello

Ok. Please let us know if you have any other questions/issues.

Thank you,
Olivia

Hello Ok. Please let us know if you have any other questions/issues. Thank you, Olivia
DeeMo
44 Posts
DeeMo posted this 12 August 2015

This issue seems to have started again and no amount of saving and refreshing seems to fix it.

This issue seems to have started again and no amount of saving and refreshing seems to fix it.
Support Team
Support Team posted this 12 August 2015

Hi,

Indeed, seems that issue has appeared in the different controls. Our developers are working to fix it.
I assume that it will be fixed in the next updates.

Sincerely,
Hella
BillionDigital Team

Hi, Indeed, seems that issue has appeared in the different controls. Our developers are working to fix it. I assume that it will be fixed in the next updates. Sincerely, Hella BillionDigital Team
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