Themler not working on Joomla! 3.9.2, even after the hotfix

RITHO
8 Posts
RITHO posted this 31 January 2019

Themler is nog working on Joomla! 3.9.2
The hotfix https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9 didn't solve my problem.

After hitting the button 'Edit template' my browser shows the message 'Sorry, an error has occurred. Please clear your browser cache.'

In the console I get a few errors:
- GET https://xxxxxx/templates/untitled/app/start/data.php?version=650925baac7d019f548ed9284f8ef6c7 net::ERR_ABORTED 503
templates.php?version=650925baac7d019f548ed9284f8ef6c7&postId=:1 Uncaught ReferenceError: config is not defined
at templates.php?version=650925baac7d019f548ed9284f8ef6c7&postId=:1

Does anyone has an solution?

Themler is nog working on Joomla! 3.9.2 The hotfix https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9 didn't solve my problem. After hitting the button 'Edit template' my browser shows the message 'Sorry, an error has occurred. Please clear your browser cache.' In the console I get a few errors: - GET https://xxxxxx/templates/untitled/app/start/data.php?version=650925baac7d019f548ed9284f8ef6c7 net::ERR_ABORTED 503 templates.php?version=650925baac7d019f548ed9284f8ef6c7&postId=:1 Uncaught ReferenceError: config is not defined at templates.php?version=650925baac7d019f548ed9284f8ef6c7&postId=:1 Does anyone has an solution?
error joomla-3.9.2
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3 Comments
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Giuma
86 Posts
Giuma posted this 03 February 2019

try to delete all in browser, cookie app cache preferences, do this in chrome, delete chronology advanced options

try to delete all in browser, cookie app cache preferences, do this in chrome, delete chronology advanced options

Last edited 03 February 2019 by Giuma

Support Team
Support Team posted this 27 February 2019

Hello,
I apologize for the delay in reply.

If clearing the cache doesn't help, please, try the following:

1) if you have a copy of your theme on your computer, open it in desktop Themler and update to the latest version, then republish to Joomla
2) If you don't have it, try disabling cache in Joomla -> Global Configuration, disable 3rd party plugins, proxy and firewall and retry.
If it still doesn't help, please, create new private ticket and provide temporary access to your site.

Gina
Themler Support

Hello, I apologize for the delay in reply. If clearing the cache doesn't help, please, try the following: 1) if you have a copy of your theme on your computer, open it in desktop Themler and update to the latest version, then republish to Joomla 2) If you don't have it, try disabling cache in Joomla -> Global Configuration, disable 3rd party plugins, proxy and firewall and retry. If it still doesn't help, please, create new private ticket and provide temporary access to your site. Gina Themler Support
RITHO
8 Posts
RITHO posted this 06 March 2019

Hi Gina en Giuma,

thanks for you reply, the issue is not solved by disabling of clearing cache.
Today I've noticed that everything worked fine, so maybe an automatic update for Themler of Joomla! did the trick!

Thanks.

Hi Gina en Giuma, thanks for you reply, the issue is not solved by disabling of clearing cache. Today I've noticed that everything worked fine, so maybe an automatic update for Themler of Joomla! did the trick! Thanks.
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