Warning: Unable to insert the following controls: "Logo, HMenu"

partitionman
1 Posts
partitionman posted this 06 February 2019

Dear Support-Team,

after i have pressed the button: "Suggest Homepage", the generator creates new suggestion and finaly shows following warning: Unable to insert the following controls: "Logo, HMenu"

Furthmore no logo or header contend is showed.

I have tested on Windows and Mac to create an Joomla template.
In both tries the failure coccures.

Could you please help me here?

Best regards,
Partitionman

Dear Support-Team, after i have pressed the button: "Suggest Homepage", the generator creates new suggestion and finaly shows following warning: Unable to insert the following controls: "Logo, HMenu" Furthmore no logo or header contend is showed. I have tested on Windows and Mac to create an Joomla template. In both tries the failure coccures. Could you please help me here? Best regards, Partitionman
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Support Team
Support Team posted this 06 February 2019

Hello,

Please try to update the default Themler for Joomla theme to the latest Themler version and save it. Then re-open it and try to Suggest Homepage. Let us know if the issue is still present.

Sincerely,
Nettie

Hello, Please try to update the default Themler for Joomla theme to the latest Themler version and save it. Then re-open it and try to Suggest Homepage. Let us know if the issue is still present. Sincerely, Nettie
chinas
20 Posts
chinas posted this 19 April 2019

I have the same problem. Your recommendations did not help me.

I have the same problem. Your recommendations did not help me.
Support Team
Support Team posted this 19 April 2019

Hello,

Does the issue happen when you try to create a new theme or with the existing one?

Sincerely,
Nettie

Hello, Does the issue happen when you try to create a new theme or with the existing one? Sincerely, Nettie
chinas
20 Posts
chinas posted this 19 April 2019

Hello,
I'm trying to create a new template in the latest version of the application.

Please fix the problem as soon as possible. I have an urgent order from the customer. It is for this reason that I acquired a license.

Hello, I'm trying to create a new template in the latest version of the application. Please fix the problem as soon as possible. I have an urgent order from the customer. It is for this reason that I acquired a license.

Last edited 20 April 2019 by chinas

chinas
20 Posts
chinas posted this 20 April 2019

I do not know what you have done, but after the next launch of the program, the problem disappeared.

I do not know what you have done, but after the next launch of the program, the problem disappeared.
gerry9
2 Posts
gerry9 posted this 17 January 2021

Unfortunately, I have a new install of themler and even after I have upgraded it, I cannot use the tools do to the same error. Any further suggestiuons?

Unfortunately, I have a new install of themler and even after I have upgraded it, I cannot use the tools do to the same error. Any further suggestiuons?
Support Team
Support Team posted this 19 January 2021

Hello Gerald,

Unfortunately, "Suggest Homepage" doesn't work at the moment.

Gina
Themler Support

Hello Gerald, Unfortunately, "Suggest Homepage" doesn't work at the moment. Gina Themler Support
gerry9
2 Posts
gerry9 posted this 19 January 2021

Hello Gerald,

Unfortunately, "Suggest Homepage" doesn't work at the moment.

Gina
Themler Support

Thanks Gina;
When is it (or if?) plan on being addressed?

In addition, when I try to update a loaded legacy theme, I get a Server not responding when I update.

> Hello Gerald, > > Unfortunately, "Suggest Homepage" doesn't work at the moment. > > Gina > Themler Support Thanks Gina; When is it (or if?) plan on being addressed? In addition, when I try to update a loaded legacy theme, I get a Server not responding when I update.
Support Team
Support Team posted this 19 January 2021

Hello,

Sorry but there is not time frame for this for now.
As for the theme from the library, please try the following:

  1. Open Themler Desktop
  2. Open your theme
  3. Make its copy under different (slightly) name via File -> Make a copy as
  4. Close Themler Desktop
  5. Open Themler desktop
  6. Select your CMS (Joomla in this case)
  7. Fine the copy of the theme in the list of themes there you have
  8. Open it and it should start updating, or at least should be opened with the red Update button on top available

Sincerely,
Nettie

Hello, Sorry but there is not time frame for this for now. As for the theme from the library, please try the following: 1. Open Themler Desktop 2. Open your theme 3. Make its copy under different (slightly) name via File -> Make a copy as 4. Close Themler Desktop 5. Open Themler desktop 6. Select your CMS (Joomla in this case) 7. Fine the copy of the theme in the list of themes there you have 8. Open it and it should start updating, or at least should be opened with the red Update button on top available Sincerely, Nettie
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