Export

Hello,

Do you have Themler for Mac? If so, please try to look for the file at the default save location for Safari browser or on the Desktop. If you still cannot locate the file, please try to open Themler through a browser using a link like this
http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/
The exact numbers are visible in Themler Live Preview.

Try different browsers like Safari, Firefox, Chrome and to export.

As a temporary solution, you may copy the theme manually from the folder with themes. Please click Go >> Go to Folder >> type ~/Library and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder, copy the theme, zip it and install on your hosted website.

Sincerely,
Nettie

I did that, saw wordpress but can't find the theme i created.
Why can't the export be easy like artisteer and nicepage.
I bought this software in 2015, stopped using it.
I just bought this software again yesterday and have found 3 bugs already.
First the application tells me sever timeout, i had to force quit several times to get it working again.
Secondly, the application hangs for no reason. I also have to force quit to get it working.
Now the export isn't working.

Hello,

As a rule, export should work. But in some cases the issue with export can happen on Mac, and we cannot reproduce it to fix it, so it looks to depend on some specific conditions in the system.
Do you mean that you couldn't find the theme after having Themler opened in a browser or by manually accessing the Library?

Sincerely,
Nettie

I see it in the browser when i do PREVIEW. but cannot access it in library following the steps, neither can i find the file name of the theme.

Hello,

Please try the following:
1. Start Themler.
2. Open this URL in a browser:
http://127.0.0.1:29958/themler_2000075927/startup/

What happens after this?

Sincerely,
Nettie

I'm still unable to export and i don't think it makes any sense to buy a program that won't work for me.

Hello,

What exactly happens when you try to open Themler in a browser? Does it open at all?

Sincerely,
Nettie

It opens but I'm not trying to export through a browser and then while creating a design, it keeps hanging.
Why can't there just be file - export?

Hello Tosin,
I apologize for the delay.

Could you please try to export now?Does the problem still orccurs?

Gina
Themler Support

ok, I will try it now to see.

It still occurs.
Export as a zip file with contents still doesn't work also.

Hello,

Do you mean that when you try to open Themler in a browser and use the same File >> Export, it is not successful either?

Sincerely,
Nettie

You mean i have to open my themler design on a web browser and the go back to the software to do file >> Export.
Will try that tonight.

I tried it this way, it didn’t work.
Should I uninstall and reinstall the software.

Could you please try using Firefox and let us know if it works then?

Gina
Themler Support

First, check if there's a default export folder set in Themler’s settings. Try running Themler as an administrator to avoid any permission issues, and if that doesn’t help, consider reinstalling the software. Also, check your system’s temporary folders (like C:\Users[Your Username]\AppData\Local\Temp) in case the ISO 9001 lead auditor training export was directed there. If the problem persists, contacting Themler support may be the best next step.

Last edited 29 January 2025 by feliciahwilliams6

I like the quick support from you guys Head Soccer