Themler update 4.78 to 4.81beta and editing possible using Firefox but not Chrome

richard25
165 Posts
richard25 posted this 01 May 2019

Hi all

A heads up if you are struggling to update Themler Joomla/Wordpress to 4.81 beta (Which includes the WooCommerce Cart fix). Firefox allows the update to happen then it will open/edit in Chrome.

However, it seems to only open once in Chrome after the update to 4.81. If I return to Chrome a second time it gives the error "Sorry, an error has occurred. Please clear your browser cache"

See Screenshot

No amount of cache clearing in Chrome or on my server enables me to open/edit Themler again.

Cheers

Hi all A heads up if you are struggling to update Themler Joomla/Wordpress to 4.81 beta (Which includes the WooCommerce Cart fix). Firefox allows the update to happen then it will open/edit in Chrome. However, it seems to only open once in Chrome after the update to 4.81. If I return to Chrome a second time it gives the error "Sorry, an error has occurred. Please clear your browser cache" See Screenshot No amount of cache clearing in Chrome or on my server enables me to open/edit Themler again. Cheers

Last edited 01 May 2019 by richard25

Joomla wordpress chrome woocommerce themler-update issue Retry woocommerce-3 chrome-issue
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4 Comments
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Scorpion Computers & Software
126 Posts
Scorpion Computers & Software posted this 13 May 2019

I understand that as a workarround we can use Firefox for editing, but when can we expect a working new release?

I understand that as a workarround we can use Firefox for editing, but when can we expect a working new release?
Support Team
Support Team posted this 13 May 2019

Hello,

The issue will be fixed in the near future and we will let you know. Sorry for temporary inconvenience.

Sincerely,
Nettie

Hello, The issue will be fixed in the near future and we will let you know. Sorry for temporary inconvenience. Sincerely, Nettie
Support Team
Support Team posted this 14 May 2019

Hello,

The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

For Themler desktop please clear AppCache like this:
https://answers.themler.io/articles/14063/how-to-clear-appcache
And then browser cache:
https://answers.themler.io/articles/13879/themler-desktop-troubleshooting#clear_cache

Sincerely,
Nettie

Hello, The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. For Themler desktop please clear AppCache like this: https://answers.themler.io/articles/14063/how-to-clear-appcache And then browser cache: https://answers.themler.io/articles/13879/themler-desktop-troubleshooting#clear_cache Sincerely, Nettie
Scorpion Computers & Software
126 Posts
Scorpion Computers & Software posted this 15 May 2019

Thanks,

I have tested it and it is working now

Thanks, I have tested it and it is working now
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