themler does not work correctly

rwnproject
31 Posts
rwnproject posted this 09 May 2019

Hello,
from the morning I try to run themler and it does not turn on. The "retry?" Message appears. Over and over again. Nothing can be done. Please help.

Hello, from the morning I try to run themler and it does not turn on. The "retry?" Message appears. Over and over again. Nothing can be done. Please help.
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rwnproject
31 Posts
rwnproject posted this 09 May 2019

Hello! I am asking for an answer! I can not work anymore and you do not react.

Hello! I am asking for an answer! I can not work anymore and you do not react.
DaveOzric
935 Posts
DaveOzric posted this 09 May 2019

Some real specifics would be helpful. Is this on a web server or computer? What CMS, etc?

We cannot read your mind.

Some real specifics would be helpful. Is this on a web server or computer? What CMS, etc? We cannot read your mind.
Der Webarchitekt
10 Posts
Der Webarchitekt posted this 09 May 2019

Have the same problem:

Themler doesn't load on Desktop and Wordpress. Error-message:
Desktop: Auf 127.0.0.1:12080 wird folgendes Angezeigt: Retry?
Wordpress (online): Auf "my Domain" wird folgendes Angezeigt: Retry?

Test it on Chrome, Firefox and IE

What is going wrong...test it on other PC the same error.... I turned of plugins, shut down Antivir-Software...as you describe in other Topic....

Forget after error message in Browser i say retry than following message comes:
Sorry, an error has occurred. Please clear your browser cache.

Find out that only Woocommerce Themes don't start loading with themler...Online and Offline...

Need fast help!!! Please!

Have the same problem: Themler doesn't load on Desktop and Wordpress. Error-message: Desktop: Auf 127.0.0.1:12080 wird folgendes Angezeigt: Retry? Wordpress (online): Auf "my Domain" wird folgendes Angezeigt: Retry? Test it on Chrome, Firefox and IE What is going wrong...test it on other PC the same error.... I turned of plugins, shut down Antivir-Software...as you describe in other Topic.... Forget after error message in Browser i say retry than following message comes: Sorry, an error has occurred. Please clear your browser cache. Find out that only Woocommerce Themes don't start loading with themler...Online and Offline... Need fast help!!! Please!
Support Team
Support Team posted this 09 May 2019

Hello,

We are sorry for the issue. It is related to the latest Chrome version and will be fixed soon. Meanwhile please use Themler directly in Firefox browser.

Sincerely,
Nettie

Hello, We are sorry for the issue. It is related to the latest Chrome version and will be fixed soon. Meanwhile please use Themler directly in Firefox browser. Sincerely, Nettie
Der Webarchitekt
10 Posts
Der Webarchitekt posted this 10 May 2019

Thaaaanks it runs on Firefox.... :-) helps me...

Thaaaanks it runs on Firefox.... :-) helps me...
articore
26 Posts
articore posted this 12 May 2019

I am editing in chrome secret mode.

I am editing in chrome secret mode.
Support Team
Support Team posted this 14 May 2019

Hello,

The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

Sincerely,
Nettie

Hello, The issue in Chrome is fixed, but in order to open the website correctly the following steps are recommended: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Sincerely, Nettie
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