Problem with icons

drkelly
4 Posts
drkelly posted this 07 June 2019

I've been using Themler for a while now and have inserted icons sucessfully in the past. When I go to pick a new icon I get a selection of very strange characters. I've attached a screenshot.

Thanks in advance for your help,

Don

I've been using Themler for a while now and have inserted icons sucessfully in the past. When I go to pick a new icon I get a selection of very strange characters. I've attached a screenshot. Thanks in advance for your help, Don
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drkelly
4 Posts
drkelly posted this 07 June 2019

I managed to resolve this. I also experienced the editor not refreshing when I made changes, found a post that suggested turning off any caching plugins. I turned off my Joomla optimizer plugin and everything is back to working, and icons are showing up now

I managed to resolve this. I also experienced the editor not refreshing when I made changes, found a post that suggested turning off any caching plugins. I turned off my Joomla optimizer plugin and everything is back to working, and icons are showing up now
Support Team
Support Team posted this 08 June 2019

Hello Donald,
Thank you for the update on the issue.

Gina
Themler Support

Hello Donald, Thank you for the update on the issue. Gina Themler Support
feliciahwilliams6
6 Posts
feliciahwilliams6 posted this 02 September 2024

BlockquoteI've been using Themler for a while now and have inserted icons sucessfully in the past. When I go to pick a new icon I get a selection of very strange characters. I've attached a screenshot.Thanks in advance for your help,
Don

If new icons are appearing as strange characters, it may be due to a font or icon library issue. Try refreshing the icon library or clearing your browser cache. Ensure Themler is LiteBlue USPS updated to the latest version, as updates can resolve such problems. If the issue persists, consider contacting Themler support for further assistance.

> BlockquoteI've been using Themler for a while now and have inserted icons sucessfully in the past. When I go to pick a new icon I get a selection of very strange characters. I've attached a screenshot.Thanks in advance for your help, Don If new icons are appearing as strange characters, it may be due to a font or icon library issue. Try refreshing the icon library or clearing your browser cache. Ensure Themler is [LiteBlue USPS][1] updated to the latest version, as updates can resolve such problems. If the issue persists, consider contacting Themler support for further assistance. [1]: http://liteblueguide.xyz

Last edited 02 September 2024 by feliciahwilliams6

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