PHP ERROR

Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 12 September 2019

Hello,

When I try to start Themler, I get an error message.

I already deleted the cache, but that did not help.

Do you have an idea why this may be?

Thank you for the timely response.

Best regards
Thorsten Schulz

Hello, When I try to start Themler, I get an error message. I already deleted the cache, but that did not help. Do you have an idea why this may be? Thank you for the timely response. Best regards Thorsten Schulz
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Support Team
Support Team posted this 12 September 2019

Hello Thorsten,

Does the issue appear in Themler desktop? If so, please try the following:
try to rename the following folder into joomla-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla

Then update the theme in question to the latest Themler version.
This should help.

Sincerely,
Nettie

Hello Thorsten, Does the issue appear in Themler desktop? If so, please try the following: try to rename the following folder into **joomla-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla Then update the theme in question to the latest Themler version. This should help. Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 13 September 2019

Hello Nettie,

many thanks for your response.
No, I use the online version of Themler.

The problem still occurs.

Sincerely,
Thorsten

Hello Nettie, many thanks for your response. No, I use the online version of Themler. The problem still occurs. Sincerely, Thorsten
Support Team
Support Team posted this 13 September 2019

Hello Thorsten,

Hello,

Have you updated Joomla to 3.9 recently?

Please follow these steps to fix the current theme:
https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9
After this update the theme to the latest Themler version that supports Joomla 3.9.

Sincerely,
Nettie

Hello Thorsten, Hello, Have you updated Joomla to 3.9 recently? Please follow these steps to fix the current theme: https://answers.themler.io/articles/173620/how-to-fix-the-error-after-updating-to-joomla-3-9 After this update the theme to the latest Themler version that supports Joomla 3.9. Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 13 September 2019

Hello Nettie,

Thank you. No, I'm using the latest version of Themler. The error message is new.

According to the error message, the marked path in the attached screenshot does not exist.
The autoload.php is located directly in the directory '/var/www/uigmbh.de/htdocs/administrator/components/com_autotweet'

Hello Nettie, Thank you. No, I'm using the latest version of Themler. The error message is new. According to the error message, the marked path in the attached screenshot does not exist. The autoload.php is located directly in the directory '/var/www/uigmbh.de/htdocs/administrator/components/com_autotweet'
Support Team
Support Team posted this 13 September 2019

Hello,

Have you possibly updated Virtuemart recently to 3.6? There is a known issue with it and it is under investigation.

Sincerely,
Nettie

Hello, Have you possibly updated Virtuemart recently to 3.6? There is a known issue with it and it is under investigation. Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 16 September 2019

Hello Nettie,

Thanks for your answers.

Please deal with the problem and the documentation provided.

The problem with the VirtueMart update is known to us. We have problems with this on another website.

I even wrote a private message, but have not received a reply.

Sincerely,
Thorsten

Hello Nettie, Thanks for your answers. Please deal with the problem and the documentation provided. The problem with the VirtueMart update is known to us. We have problems with this on another website. I even wrote a private message, but have not received a reply. Sincerely, Thorsten
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 16 September 2019

Can it possibly be due to the PHP version 7.3?

Can it possibly be due to the PHP version 7.3?
Support Team
Support Team posted this 17 September 2019

Thorsten,
Based on the error message from your screenshot, it is related to some autotweet plugin.
Could you please try disabling it?

Gina
Themler Support

Thorsten, Based on the error message from your screenshot, it is related to some autotweet plugin. Could you please try disabling it? Gina Themler Support
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 17 September 2019

Hello Gina,

many thanks for your response.
Yes, that was the problem.
Removing the extension helped.

Sincerely,
Thorsten
Werbeagentur Schulz-Design

Hello Gina, many thanks for your response. Yes, that was the problem. Removing the extension helped. Sincerely, Thorsten [Werbeagentur Schulz-Design][1] [1]: https://www.schulzdesign.info/ "Werbeagentur Schulz-Design"
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