login on wordpress over themler failed

huebernet
2 Posts
huebernet posted this 25 October 2019

I cant login with themler via wordpress since some weeks . so I can´t change my templates and work at.

I cant login with themler via wordpress since some weeks . so I can´t change my templates and work at.
Vote to pay developers attention to this features or issue.
4 Comments
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Support Team
Support Team posted this 25 October 2019

Hello Ralf,

Has anything changed before this issue appeared?

Try disabling 3rd party plugins in WP and try again.
Sometimes security add-on installed to the server with WP may cause this. Were any such add-ons installed recently?

Gina
Themler Support

Hello Ralf, Has anything changed before this issue appeared? Try disabling 3rd party plugins in WP and try again. Sometimes security add-on installed to the server with WP may cause this. Were any such add-ons installed recently? Gina Themler Support
huebernet
2 Posts
huebernet posted this 25 October 2019

Hi GIna, no App´s changed. I also have this problem with my other WP pages. I tried too, to renew then password but the error is still that there´s a error message about wrong password

Hi GIna, no App´s changed. I also have this problem with my other WP pages. I tried too, to renew then password but the error is still that there´s a error message about wrong password
Support Team
Support Team posted this 25 October 2019

Hello,

Please try these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

Sincerely,
Nettie

Hello, Please try these steps: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Sincerely, Nettie
rrobertkjames
1 Posts
rrobertkjames posted this 28 October 2019

Hello Ralf,

Has anything changed before this issue appeared?

Try disabling 3rd party plugins in WP and try again.
Sometimes security add-on installed to the server with WP may cause this. Were any such add-ons installed recently?

Gina
Themler Support

I disabled 3rd party plugins and it helped. Thanks!

> Hello Ralf, > > Has anything changed before this issue appeared? > > Try disabling 3rd party plugins in WP and try again. > Sometimes security add-on installed to the server with WP may cause this. Were any such add-ons installed recently? > > Gina > Themler Support I disabled 3rd party plugins and it helped. Thanks!

Last edited 29 January 2020 by Support Team

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