sign in over safari on WP Website not running

service27
5 Posts
service27 posted this 02 November 2019

Hi,

I can't login from WP in Themler on Safari browser!
On Chrome is this running!?

Best regards,,
Andreas

Hi, I can't login from WP in Themler on Safari browser! On Chrome is this running!? Best regards,, Andreas
Vote to pay developers attention to this features or issue.
6 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 19 November 2019

Hello Andreas,

I apologize for the delay.

Try clearing site coockies and cache in Safari and log in again.
This should be working in Chrome though.

Gina
Themler Support

Hello Andreas, I apologize for the delay. Try clearing site coockies and cache in Safari and log in again. This should be working in Chrome though. Gina Themler Support
service27
5 Posts
service27 posted this 26 November 2019

Hello,

I have work on an new MAC Book with the same issue.
With Safari I can't login in the themler plugin (CMS is Wordpress).

BR,
Andreas

Hello, I have work on an new MAC Book with the same issue. With Safari I can't login in the themler plugin (CMS is Wordpress). BR, Andreas
service27
5 Posts
service27 posted this 27 November 2019

Hello Andreas,

I apologize for the delay.

Try clearing site coockies and cache in Safari and log in again.
This should be working in Chrome though.

Gina
Themler Support

Hello,

I have work on an new MAC Book with the same issue.
With Safari I can't login in the themler plugin (CMS is Wordpress).

BR,
Andreas

> Hello Andreas, > > I apologize for the delay. > > Try clearing site coockies and cache in Safari and log in again. > This should be working in Chrome though. > > Gina > Themler Support Hello, I have work on an new MAC Book with the same issue. With Safari I can't login in the themler plugin (CMS is Wordpress). BR, Andreas
JakeBakerClam
34 Posts
JakeBakerClam posted this 16 December 2019

Having this issue as well. Was working fine, but have run some system updates recently. Running Safari 13.0.4 in Catalina 10.15.2 when attempting to save or log in to save Themler in Wordpress online, the log in window reloads in a frame, with login fields empty. Attempting to log in again fails and just reloads the same frame.

Switched to Firefox and have been able to continue project, logging and saving successfully.

Having this issue as well. Was working fine, but have run some system updates recently. Running Safari 13.0.4 in Catalina 10.15.2 when attempting to save or log in to save Themler in Wordpress online, the log in window reloads in a frame, with login fields empty. Attempting to log in again fails and just reloads the same frame. Switched to Firefox and have been able to continue project, logging and saving successfully.
Support Team
Support Team posted this 18 December 2019

Hello,

Thank you for details. It is possible that system updates include something that somehow blocks connection to our servers.

Sincerely,
Nettie

Hello, Thank you for details. It is possible that system updates include something that somehow blocks connection to our servers. Sincerely, Nettie
Support Team
Support Team posted this 05 February 2020

Hello,

Additionally, could you please try the following:
1. Disable the option "Prevent cross-data tracking" in Safari browser:

photo-2020-02-05-14-16-00.jpg

2. Reboot the computer.
3. Run Themler for Mac and log in.
4. Try to save and export the theme and let us know the result.

Sincerely,
Nettie

Hello, Additionally, could you please try the following: 1. Disable the option "Prevent cross-data tracking" in Safari browser: !photo-2020-02-05-14-16-00.jpg! 2. Reboot the computer. 3. Run Themler for Mac and log in. 4. Try to save and export the theme and let us know the result. Sincerely, Nettie
You must log in or register to leave comments