Error 403 on save and no permissions to write (IIS 10)

5 Posts

awjpas posted this 31 December 2019

After issues with Wordpress 5.3.2, which could not run Themler I installed Wordpress 5.2 and it works.

After the point in the tutorial where we insert, copy and swap icons I could not save any more the project. I started receiving HTTP error 403 with explanation -1.

I decided to close the browser and when reopened in an earlier point of the project I decided to rename the project and received the error in the attachment.

Complete error:
"A non well formed numeric value encountered" in C:\inetpub\vgptthemler\wp-content\themes\Untitled\export\editorHelper.php on line 406
"rename(C:\inetpub\vgptthemler/wp-content/themes/Untitled_preview,C:\inetpub\vgptthemler/wp-content/themes/tutor1_preview): Access is denied. (code: 5)" in C:\inetpub\vgptthemler\wp-content\themes\Untitled\export\filesHelper.php on line 132

I hope this helps.

I am working through the Themler tutorial (Wordpress plugin) inside IIS 10 running from Windows Server 2016, accessed through Remote Desktop. I gave full write access permission to the wp-content folder and all its subfolders. After issues with Wordpress 5.3.2, which could not run Themler I installed Wordpress 5.2 and it works. After the point in the tutorial where we insert, copy and swap icons I could not save any more the project. I started receiving HTTP error 403 with explanation -1. I decided to close the browser and when reopened in an earlier point of the project I decided to rename the project and received the error in the attachment. Complete error: "A non well formed numeric value encountered" in C:\inetpub\vgptthemler\wp-content\themes\Untitled\export\editorHelper.php on line 406 "rename(C:\inetpub\vgptthemler/wp-content/themes/Untitled_preview,C:\inetpub\vgptthemler/wp-content/themes/tutor1_preview): Access is denied. (code: 5)" in C:\inetpub\vgptthemler\wp-content\themes\Untitled\export\filesHelper.php on line 132 I hope this helps.

Last edited 31 December 2019 by awjpas

error-403

inspermissions.png

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8 Comments

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Support Team posted this 09 January 2020

Hello,

Please try these steps:
1. Temporary disable all third-party CMS plugins.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie

Hello, Please try these steps: 1. Temporary disable all third-party CMS plugins. 2. Clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache 3. Clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Let us know if the issue is still present. Sincerely, Nettie

5 Posts

awjpas posted this 10 January 2020

Hi there,

I can save to the Untitled directory but I still can not rename the project. It produces the same error.
I also have problems with rendering/copying and pasting icons both on the Wordpress plugin and on the desktop. See image.
Also, every time I start working there is always an "update" (see image).

Regards,

Jose Pascoa

Hi there, I can save to the Untitled directory but I still can not rename the project. It produces the same error. I also have problems with rendering/copying and pasting icons both on the Wordpress plugin and on the desktop. See image. Also, every time I start working there is always an "update" (see image). Regards, Jose Pascoa

Last edited 10 January 2020 by awjpas

themeler.png

Support Team posted this 10 January 2020

Hello,

Please try to update the theme to the latest Beta and save it. Then clear cache and re-open the theme. Let us know if teh issue persists.

Sincerely,
Nettie

Hello, Please try to update the theme to the latest Beta and save it. Then clear cache and re-open the theme. Let us know if teh issue persists. Sincerely, Nettie

5 Posts

awjpas posted this 15 January 2020

Hi,
I updated to what Themler v499.
The exact same problem mentioned in the last message are there. I can't rename the project and also icons don't appear.

I hope you can fix this, otherwise it will be unfeasible to use for any production project. This is a pity because the tools are very advanced.

Regards,

Jose Pascoa

Hi, I updated to what Themler v499. The exact same problem mentioned in the last message are there. I can't rename the project and also icons don't appear. I hope you can fix this, otherwise it will be unfeasible to use for any production project. This is a pity because the tools are very advanced. Regards, Jose Pascoa

Support Team posted this 16 January 2020

Hello Jose,
Does it allow you to save or export the theme?
If maybe you have it saved already, then please attach it here.

Gina
Themler Support

Hello Jose, Does it allow you to save or export the theme? If maybe you have it saved already, then please attach it here. Gina Themler Support

5 Posts

awjpas posted this 20 January 2020

Last time I was able to save but not able to rename.
I attach what was done last time. This is from Windows 2016 Server using Wordpress plugin.

Regards,

Jose Pascoa

Last time I was able to save but not able to rename. I attach what was done last time. This is from Windows 2016 Server using Wordpress plugin. Regards, Jose Pascoa

themeler.zip

Support Team posted this 21 January 2020

I wasn't able to open this theme as a Wordpress theme though in Themler.
If renaming isn't working, try Save As under a different name. Or export the theme, rename the exported file and open it again with Themler to continue editing it as a new theme.

Gina
Themler Support

I wasn't able to open this theme as a Wordpress theme though in Themler. If renaming isn't working, try Save As under a different name. Or export the theme, rename the exported file and open it again with Themler to continue editing it as a new theme. Gina Themler Support

5 Posts

awjpas posted this 24 January 2020

I don't see any option to Save As.
I see an option to Make a Copy As, which produced the attached error.

I think you have no clue whatsoever, so I will not bother anymore.

Jose Pascoa

I don't see any option to Save As. I see an option to Make a Copy As, which produced the attached error. I think you have no clue whatsoever, so I will not bother anymore. Jose Pascoa

copyas.png

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