Themler stopped working

2 Posts

dg27 posted this 06 January 2020

My copy of Themler stopped working today. I have attached the diagnostic tool file. I have rebooted the PC - no change. All I get when I select Joomlah is a message "127.0.0.1:2080 says and the word Retry. Retry does not work.

themler-error

themler-log1.txt

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3 Comments

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Support Team posted this 07 January 2020

Hello David,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello David, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support

86 Posts

Giuma posted this 07 January 2020

HELLO I HAVE IN WONDOWS 10 SAME PROBLEM EVERY TIME I START, please update windows app

Support Team posted this 07 January 2020

Hello,

Have you please tried the steps above for Themler desktop?

Sincerely,
Nettie

Hello, Have you please tried the steps above for Themler desktop? Sincerely, Nettie