Server unavailable (again) can't save themes

Hello,

Does the error happen in all browsers (try Firefox as well) and desktop version?

Have anything changed on your site, browser or computer recently? Maybe, any security program, extension or add-on?

Gina
Themler Support

Hello,

Same issue here, no changes have been made to the PC, firewall is off and still the same after changing DNS servers multiple times...

UPDATE: Just tried using Firefox and it works, the issue is still ongoing in the desktop version.

Last edited 31 January 2020 by hardcpz

browers(chrome/firefox/Edge) and desktop version
"Unable to save theme internal server error"
ver.499

Getting the same error as well. Can someone with Themler get this resolved ASAP?

@Gina,

I investigated a bit further, and I only use the desktop version.

I have two windows 10 machines. On machine A, no theme saves and I get the server error.

On machine B, I have a relatively fresh themler install and last week I created one theme with it. I can still save that theme today without the error. But, if I import a theme from machine A (by copying it from the themler installation folder, as I can't export it) that theme will also generate the error on machine B.

Shot in the dark but could it be that perhaps themes created before January 2020 produce the error? And new ones do not?

Hope this helps :)

Last edited 01 February 2020 by me321

Is there any chance that Themler support fixes this fast? I can't finish my work if I can't save the changes, I already tried Chrome and Firefox and it doesn't work.

Same issue happened too. Could you please fix fast? project is due today, i was 99% done and suddenly stopped working... please please

I used 2 different computers to test, even uninstall the entire WordPress and installed a fresh new template with nothing much on it. And all security plugs are uninstalled. One test website were fresh installed WordPress that had no security plug installed ever. and it still showing the same error. I also tested using 2 different "SERVER" and still showing the same error message. This clearly is not a local computer or network issue.

Last edited 01 February 2020 by Corona

Thanks, problem solved.

Thank you very much　themler staff　m(_ _)m

Still can't save. Not working here.

Last edited 01 February 2020 by me321

problem solved. Thank you for saving my life!!

Today also getting the error on desktop version

Problem is still on...

Hello,

Is the issue still actual? We have tested both in Themler desktop and online, also with difference CMS and couldn't reproduce the issue. Possible there are some specific steps to reproduce it?

Sincerely,
Nettie

Hi Nettie,

Did you see my post from a few days ago? I provided some steps / info there.

Hope it helps :)

Hello,

Yes, I have tried with different themes including old ones, with and without updating them. Still the issue isn't present. Could you please attach your theme in a new private topic so that we could try to reproduce the issue with it?

Sincerely,
Nettie

Hi Nettie,

I created a new private topic: http://answers.themler.io/questions/196670/private-topic-with-theme-for-issue-server-error-server-unavailable and attached a theme.

Thanks for you help :)

Hello,

Thanks for this. We will continue comminication in the private topic.
But for the initial issue itself, we will keep everybody updated in this topic as well.

Sincerely,
Nettie

The error "Server unavailable (again) can't save themes" often occurs when the server, like www.sss.gov.ph online, is temporarily down or facing technical issues. This prevents users from saving or updating their theme settings. Such problems are usually due to server maintenance or overload, causing inconvenience until the issue is resolved.