Unable to same the theme- internal server error

8 Posts

polt_01 posted this 01 February 2020

Dears,

I try to save changes but have a error, please see attached.

Thanks for reponse

Marco

Dears, I try to save changes but have a error, please see attached. Thanks for reponse Marco

internal-error error-to-save

2020-01-31-20-23-untitled.jpg

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3 Comments

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Support Team posted this 03 February 2020

Hello Marco,

Does the issue still happen for you?

Sincerely,
Nettie

Hello Marco, Does the issue still happen for you? Sincerely, Nettie

8 Posts

polt_01 posted this 08 June 2021

Yes, the issue still happen -_-
Please help with this issue

Yes, the issue still happen -_- Please help with this issue

Support Team posted this 08 June 2021

Hello,

For Themler on the hosted website please follow these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

For Themler Desktop please try the following:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Sincerely,
Nettie

Hello, For Themler on the hosted website please follow these steps: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. For Themler Desktop please try the following: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Sincerely, Nettie