"Sorry, error occurred. Your project will be restored" with sections from library

29 Posts

aureliop posted this 21 February 2020

Hi,

If i try to modify background image in a section I download from library I get this message:
"Sorry, error occurred. Your project will be restored"

But i can modify a background image that I put in a empty section

Can you tell me what to do?

Thanks in advance

Aurelio

Hi, If i try to modify background image in a section I download from library I get this message: "Sorry, error occurred. Your project will be restored" But i can modify a background image that I put in a empty section Can you tell me what to do? Thanks in advance Aurelio

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Support Team posted this 21 February 2020

Hello Aurelio,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello Aurelio, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support

29 Posts

aureliop posted this 21 February 2020

GREAT!
It works!
Thank you Gina

GREAT! It works! Thank you Gina

Support Team posted this 21 February 2020

You are welcome! Please feel free to contact us in any other case.

Sincerely,
Themler team

You are welcome! Please feel free to contact us in any other case. Sincerely, Themler team