URGENT!!
I can't login to my account! When I try to sign in through wordpress, it opens a login form inside the login form and doesn't allow me to gain access. I need to update a clients site urgently.
I have tried it chrome, firefox and safari all do not login...
Hello, when saving changes from Themler on the site , it does not pass authorization and access all Billion Websites with One Account falls out ! I d on ' t n eed a ccess t o B illion W ebsites. This didn 't happen yesterday! Help.
Hello, when saving changes from Themler on the site , it does not pass authorization and access all Billion Websites with One Account falls out ! I d on ' t n eed a ccess t o B illion W ebsites. This didn 't happen yesterday! Help.Thats my problem, too. Since yesterday.
Thats my problem, too. Since yesterday.Hello,
If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users reported that they have completely uninstalled Chrome, deleted all Google folders in system files and then installed Chrome again, this then worked.
If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again
Gina
Themler support
I had to do a full re-install of chrome... why did this suddenly happen... and why did it happen across all browsers?
Hello,
There used to be an issue that caused Server error in the past. It has been fixed but to clear the traces it may be sometimes necessary to clearcache and AppCache.
Sincerely,
Nettie
I have the same problem since yesterday only with firefox, could login now using Edge. Cleared Cache in firefox, didn't help.
I have the same problem since yesterday only with firefox, could login now using Edge. Cleared Cache in firefox, didn't help.Chrome: Clearing cache helped
Firefox: "Cookies must be allowed", although EVERYTHING IS ALLLOWED!
Seems you did not test your modifications of the login-process!!
Hello,
We are sorry, it should have been a temporary issue. Could you please try now?
If the issue is still present, could you please try these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Sincerely,
Nettie
Last edited 13 January 2022 by Support Team
Hello Nettie,
many thanks for your response.
As described, it is a problem with Firefox, which still exists.
It works with Chrome.
Best regards Thorsten
Werbeagentur Schulz-Design
Hello,
Unable to connect with firefox because a message tells me that cookies are blocked while I have allowed everything.
On google chrome, I clean the cache and app cache but I have a message telling me that the theme is already edited in another window.
I’m stuck editing my themes.
Regards,
Pierre
Hello, Unable to connect with firefox because a message tells me that cookies are blocked while I have allowed everything. On google chrome, I clean the cache and app cache but I have a message telling me that the theme is already edited in another window. I’m stuck editing my themes. Regards, PierreHello,
We are sorry for the issue. It is forwarded to our developers and will be fixed as soon as possible.
Sincerely,
Nettie
