I cannot login to themler

eoin.norton
4 Posts
eoin.norton posted this 3 weeks ago

URGENT!!

I can't login to my account! When I try to sign in through wordpress, it opens a login form inside the login form and doesn't allow me to gain access. I need to update a clients site urgently.

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URGENT!! I can't login to my account! When I try to sign in through wordpress, it opens a login form inside the login form and doesn't allow me to gain access. I need to update a clients site urgently. - E
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6 Comments
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eoin.norton
4 Posts
eoin.norton posted this 3 weeks ago

I have tried it chrome, firefox and safari all do not login...

Screenshot-2020-03-09-at-20.56.37.png

I have tried it chrome, firefox and safari all do not login... !Screenshot-2020-03-09-at-20.56.37.png!
cliko-art
2 Posts
cliko-art posted this 3 weeks ago

Hello, when saving changes from Themler on the site , it does not pass authorization and access all Billion Websites with One Account falls out ! I d on ' t n eed a ccess t o B illion W ebsites. This didn 't happen yesterday! Help.

Hello, when saving changes from Themler on the site , it does not pass authorization and access all Billion Websites with One Account falls out ! I d on ' t n eed a ccess t o B illion W ebsites. This didn 't happen yesterday! Help.
york
1 Posts
york posted this 3 weeks ago

Thats my problem, too. Since yesterday.

Thats my problem, too. Since yesterday.
Support Team
Support Team posted this 3 weeks ago

Hello,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users reported that they have completely uninstalled Chrome, deleted all Google folders in system files and then installed Chrome again, this then worked.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler support

Hello, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Some users reported that they have completely uninstalled Chrome, deleted all Google folders in system files and then installed Chrome again, this then worked. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler support
eoin.norton
4 Posts
eoin.norton posted this 3 weeks ago

I had to do a full re-install of chrome... why did this suddenly happen... and why did it happen across all browsers?

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I had to do a full re-install of chrome... why did this suddenly happen... and why did it happen across all browsers? - E
Support Team
Support Team posted this 3 weeks ago

Hello,

There used to be an issue that caused Server error in the past. It has been fixed but to clear the traces it may be sometimes necessary to clearcache and AppCache.

Sincerely,
Nettie

Hello, There used to be an issue that caused Server error in the past. It has been fixed but to clear the traces it may be sometimes necessary to clearcache and AppCache. Sincerely, Nettie
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