Problems to sign in from Wordpress

dragana
62 Posts
dragana posted this 3 weeks ago

I cannot save my changes because themler won't let me sign in.

lovemetender.se

I cannot save my changes because themler won't let me sign in. [lovemetender.se][1] [1]: https://lovemetender.se
Vote to pay developers attention to this features or issue.
4 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 3 weeks ago

Hello,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support
dragana
62 Posts
dragana posted this 3 weeks ago

Still doesn't work. Neither in Google Chrome or Safari. I login and then a new loginbox pops up. Over and over again.

Still doesn't work. Neither in Google Chrome or Safari. I login and then a new loginbox pops up. Over and over again.
Support Team
Support Team posted this 3 weeks ago

Sorry for the inconvenience. We have found the problem and will try to fix it at the nearest time. It's related to security update in Google Chrome v80. Meanwhile, please, try using a different browser (e.g. Firefox).
I will test Safari, as you mentioned it as well.

Gina

Sorry for the inconvenience. We have found the problem and will try to fix it at the nearest time. It's related to security update in Google Chrome v80. Meanwhile, please, try using a different browser (e.g. Firefox). I will test Safari, as you mentioned it as well. Gina
dragana
62 Posts
dragana posted this 3 weeks ago

Thank you.

Thank you.
You must log in or register to leave comments