Cant login and save project

timersir
2 Posts
timersir posted this 11 March 2020

Today I can not login and save temlplate with correct login and password, when I click on the sing in button it make clear the form and go to the top of login page... ?

Today I can not login and save temlplate with correct login and password, when I click on the sing in button it make clear the form and go to the top of login page... ?
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5 Comments
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timersir
2 Posts
timersir posted this 11 March 2020

Screen in attachments

Screen in attachments
ddobi
1 Posts
ddobi posted this 11 March 2020

Connection also impossible with themler while the account is valid. Unable to save project. same screenshot. urgent

Connection also impossible with themler while the account is valid. Unable to save project. same screenshot. urgent
themler44
12 Posts
themler44 posted this 11 March 2020

the same problem
:(

the same problem :(
HUSAR Uslugi Informatyczne Karol Czerminski
1 Posts

for me the same problem... please help - urgent !!

for me the same problem... please help - urgent !!
Support Team
Support Team posted this 11 March 2020

Hello,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users have reported that complete re-install of Google Chrome solved the issue.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler support

Hello, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Some users have reported that complete re-install of Google Chrome solved the issue. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler support
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