Cant login and save project

timersir
4 Posts
timersir posted this 11 March 2020

Today I can not login and save temlplate with correct login and password, when I click on the sing in button it make clear the form and go to the top of login page... ?

Today I can not login and save temlplate with correct login and password, when I click on the sing in button it make clear the form and go to the top of login page... ?
Vote to pay developers attention to this features or issue.
11 Comments
Order By: Standard | Newest
timersir
4 Posts
timersir posted this 11 March 2020

Screen in attachments

Screen in attachments
ddobi
4 Posts
ddobi posted this 11 March 2020

Connection also impossible with themler while the account is valid. Unable to save project. same screenshot. urgent

Connection also impossible with themler while the account is valid. Unable to save project. same screenshot. urgent
themler44
27 Posts
themler44 posted this 11 March 2020

the same problem
:(

the same problem :(
HUSAR Uslugi Informatyczne Karol Czerminski
2 Posts

for me the same problem... please help - urgent !!

for me the same problem... please help - urgent !!
Support Team
Support Team posted this 11 March 2020

Hello,

If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users have reported that complete re-install of Google Chrome solved the issue.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler support

Hello, If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Some users have reported that complete re-install of Google Chrome solved the issue. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler support
pvivient
7 Posts
pvivient posted this 27 September 2021

impossible to connect a wordpress project into themler .. email address incongnize ???

I already change the themler directory ..
thank for help

impossible to connect a wordpress project into themler .. email address incongnize ??? I already change the themler directory .. thank for help
Support Team
Support Team posted this 27 September 2021

Hello,

Did you please try to follow the steps 1-3 from the post above?

Sincerely,
Nettie

Hello, Did you please try to follow the steps 1-3 from the post above? Sincerely, Nettie
pvivient
7 Posts
pvivient posted this 28 September 2021

Hello I done again today ... But no result the system turn ... screen empty nothing is displayed

Hello I done again today ... But no result the system turn ... screen empty nothing is displayed
Support Team
Support Team posted this 28 September 2021

Hello,

Do you use Themler for Wordpress on your website? Could you please try to import the theme in Themler desktop, update it to the latest Themler version, then export under a different name andinstall on your website?

Sincerely,
Nettie

Hello, Do you use Themler for Wordpress on your website? Could you please try to import the theme in Themler desktop, update it to the latest Themler version, then export under a different name andinstall on your website? Sincerely, Nettie
pvivient
7 Posts
pvivient posted this 28 September 2021

Hi
no I'm tried to use Themler WIndows > wpress ...

Hi no I'm tried to use Themler WIndows > wpress ...
Support Team
Support Team posted this 28 September 2021

Hi,

Could you please try to rename the following folder into wordpress-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\wordpress\

This should help.

Sincerely,
Nettie

Hi, Could you please try to rename the following folder into **wordpress-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_XXXXXXXXXX\wordpress\ This should help. Sincerely, Nettie
You must log in or register to leave comments