Problem with template

sales165
2 Posts
sales165 posted this 3 weeks ago

I have been using your templates on our website daily, and for some reason today I am not able to add any information to the template without an error message popping up every time I try to use it.

Could you please advise how to rectify this problem.

Cheers,
Ada Liu
Salamanca Realty
03 6222 6363

I have been using your templates on our website daily, and for some reason today I am not able to add any information to the template without an error message popping up every time I try to use it. Could you please advise how to rectify this problem. Cheers, Ada Liu Salamanca Realty 03 6222 6363
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3 Comments
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Support Team
Support Team posted this 3 weeks ago

Hello Ada,

What does the message say?
Could you please try using Firefox and let us know if same error happens there.

Gina
Themler Support

Hello Ada, What does the message say? Could you please try using Firefox and let us know if same error happens there. Gina Themler Support
sales165
2 Posts
sales165 posted this 3 weeks ago

Hi Gina

I tried again at 5pm last night and the issue had fixed itself and I was able to finish my work.

Cheers

Ada

Hi Gina I tried again at 5pm last night and the issue had fixed itself and I was able to finish my work. Cheers Ada
Support Team
Support Team posted this 3 weeks ago

Hello Ada,

Thanks for letting us know. That could have been a cache issue.

Sincerely,
Nettie

Hello Ada, Thanks for letting us know. That could have been a cache issue. Sincerely, Nettie
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