I edit my template in Joomla, so far so good, but when i try to save i get a blinking screen and nothing happens. Even if I try to log out from Themler and login again I cannot save.
Help!
Schermafbeelding-2020-03-14-om-12.28.43.png!
I have a version 472, And this solution not work for me.
I not see any option to upgrade to last version - not from FireFox, and not from Chrom.
I still to see white splash, then I try to save..
Last edited 18 March 2020 by pdg.design
Thank you for your feedback. Yes, this is a permanent solution as the issue is fixed. You need to perform the described procedure once and there should be no such issue in the future. Please let us know if there is still any.
Sincerely,
Nettie
pdg.design,
Could you please create a new private topic and provide there temporary access to your website for investigation?
Thank you,
Nettie
> Hello, > > The fix is out. > You need to perform standard steps to clear the cache: > If you are using Google Chrome, try this: > 1) navigate to: > chrome://appcache-internals > find your website and click on 'Remove Item' > 2) navigate to: > chrome://settings/clearBrowserData > select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). > 3) Reload your Themler Editor. > Some users have reported that complete re-install of Google Chrome solved the issue. > > If you are using the Desktop version, then: > 1) close Themler > 2) open Windows Explorer and type %LocalAppData% in the address bar > 3) find & rename Themler directory > 4) start Themler again > > Gina > Themler Support Добрый день, не помогаетHello,
The fix is out.
You need to perform standard steps to clear the cache:
If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users have reported that complete re-install of Google Chrome solved the issue.If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler againGina
Themler Support
Добрый день, не помогает
Grankov
Could you please create new private topic so we could investigate this separately?
You may also need to flash Apache cache:
https://answers.themler.io/articles/14063/how-to-clear-appcache
Gina
Themler Support
Hi, Nettie!
I create private topic,
Thank you
