Does not save the template, only the image blinks

withamyn
4 Posts
withamyn posted this 16 March 2020

Hi!

For some reason, I can't save my changes to the templates. Instead of saving, the login window will flash:
https://drive.google.com/open?id=16-fVseZexnnP68IB3Njmp6XPJ_pQE6r2

Withamyn

Hi! For some reason, I can't save my changes to the templates. Instead of saving, the login window will flash: https://drive.google.com/open?id=16-fVseZexnnP68IB3Njmp6XPJ_pQE6r2 Withamyn
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6 Comments
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Support Team
Support Team posted this 16 March 2020

Hello Withamyn,

We apologize for the inconveniences caused by this issue, we are working on it right now.
Please, use Firefox for the time being.

Gina
Themler Support

Hello Withamyn, We apologize for the inconveniences caused by this issue, we are working on it right now. Please, use Firefox for the time being. Gina Themler Support
withamyn
4 Posts
withamyn posted this 16 March 2020

Thank!

Thank!
Support Team
Support Team posted this 17 March 2020

Hello,

The fix is available. It is recommended, to perform the following steps so that it is applied correctly.
For Themler on the hosted website please follow these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

For Themler Desktop please try the following:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Sincerely,
Nettie

Hello, The fix is available. It is recommended, to perform the following steps so that it is applied correctly. For Themler on the hosted website please follow these steps: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. For Themler Desktop please try the following: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Sincerely, Nettie
colombimarco7
19 Posts
colombimarco7 posted this 18 March 2020

Hi,
from themler desktop it doesn't work

thanks

Hi, from themler desktop it doesn't work thanks
Support Team
Support Team posted this 18 March 2020

Hello,

Does it work if you open this link http://127.0.0.1:12080/themler_2384416811/startup/ directly in Chrome? If not, please try Firefox and let us know the result.

Sincerely,
Nettie

Hello, Does it work if you open this link http://127.0.0.1:12080/themler_2384416811/startup/ directly in Chrome? If not, please try Firefox and let us know the result. Sincerely, Nettie
colombimarco7
19 Posts
colombimarco7 posted this 19 March 2020

Hi, now it works!
thanks

Hi, now it works! thanks
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