Flashing login screen

themler155
1 Posts
themler155 posted this 3 weeks ago

This seems to have been raised previously but it is happening again. I keep getting flashing login screens which means I am unable to do anything in the software.

Is there a resolution?

This seems to have been raised previously but it is happening again. I keep getting flashing login screens which means I am unable to do anything in the software. Is there a resolution?
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1 Comments
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Support Team
Support Team posted this 3 weeks ago

Hello,

The fix is out.
You need to perform standard steps to clear the cache:
If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users have reported that complete re-install of Google Chrome solved the issue.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello, The fix is out. You need to perform standard steps to clear the cache: If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Some users have reported that complete re-install of Google Chrome solved the issue. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support
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