Todays issue Server Error

mark.cooper
4 Posts
mark.cooper posted this 18 March 2020

I seem to spend more time getting over errors than using the software, Todays error says "Server Error" Server unavailable. I am logged in OK and can go to account. I can save etc.

I seem to spend more time getting over errors than using the software, Todays error says "Server Error" Server unavailable. I am logged in OK and can go to account. I can save etc.
server-error
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3 Comments
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Support Team
Support Team posted this 19 March 2020

Hello Mark,

When does this error appear?

Have you tried different browsers?

Try disabling 3rd party plugins on your site, especially security-related.

Gina
Themler Support

Hello Mark, When does this error appear? Have you tried different browsers? Try disabling 3rd party plugins on your site, especially security-related. Gina Themler Support
mark.cooper
4 Posts
mark.cooper posted this 19 March 2020

Hi Ive already had to remove Chrome because of previous issues. Im now using Firefox. The issue happens when I click any of the suggested options. I am logged in OK

Hi Ive already had to remove Chrome because of previous issues. Im now using Firefox. The issue happens when I click any of the suggested options. I am logged in OK
Support Team
Support Team posted this 20 March 2020

Hello,

Please clear the cache and AppCache and let us know if the server error is still present.

Sincerely,
Nettie

Hello, Please clear the cache and AppCache and let us know if the server error is still present. Sincerely, Nettie
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