themler.io redirected you too many times.

admin467
3 Posts
admin467 posted this 18 March 2020

Cant log into Themler anymore i get a themler.io redirected you too many times. error.

Cant save work anymore

Cant log into Themler anymore i get a themler.io redirected you too many times. error. Cant save work anymore
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admin467
3 Posts
admin467 posted this 18 March 2020

Cant login and login keeps flashing blank. then says themler.io redirected you too many times. error.

Cant login and login keeps flashing blank. then says themler.io redirected you too many times. error.
admin467
3 Posts
admin467 posted this 18 March 2020

Seems like authenticating into your site may have issues. Had trouble just logging into edit the post here. had to use another browser edge.

Update: tried to uninstall and left themes, tried again same problem...

Seems like authenticating into your site may have issues. Had trouble just logging into edit the post here. had to use another browser edge. Update: tried to uninstall and left themes, tried again same problem...
Support Team
Support Team posted this 19 March 2020

Hello Phill,

Sorry for the inconvenience. We have found the problem. It's related to a security update in Google Chrome v80.
If you are using Google Chrome, try this:
1) navigate to:
chrome://appcache-internals
find your website and click on 'Remove Item'
2) navigate to:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).
3) Reload your Themler Editor.
Some users have reported that complete re-install of Google Chrome solved the issue.

If you are using the Desktop version, then:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Gina
Themler Support

Hello Phill, Sorry for the inconvenience. We have found the problem. It's related to a security update in Google Chrome v80. If you are using Google Chrome, try this: 1) navigate to: chrome://appcache-internals find your website and click on 'Remove Item' 2) navigate to: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. Some users have reported that complete re-install of Google Chrome solved the issue. If you are using the Desktop version, then: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Gina Themler Support
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