Editor Window not scrolling using JCE Editor

SRuff
20 Posts
SRuff posted this 12 August 2015

Joomla 3.4.3
Default Editor - JCE

When editing content, I cannot scroll to the bottom of the page in the editor window.
When I switch to tinyMCE the scrolling feature works fine.

I assume it has something to do with the editor css in my Themler template, but I'm not that savvy to figure it out.
Thank you for you help.

Joomla 3.4.3 Default Editor - JCE When editing content, I cannot scroll to the bottom of the page in the editor window. When I switch to tinyMCE the scrolling feature works fine. I assume it has something to do with the editor css in my Themler template, but I'm not that savvy to figure it out. Thank you for you help.
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13 Comments
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Support Team
Support Team posted this 13 August 2015

Sent to development team.

Sent to development team.
Support Team
Support Team posted this 14 August 2015

Hi Scott,

Actually, I wasn't able to reproduce the issue.
Could you please try to install the latest version of JCE editor and let us know if the issue still persists.

Thanks,
Ivan

Hi Scott, Actually, I wasn't able to reproduce the issue. Could you please try to install the latest version of JCE editor and let us know if the issue still persists. Thanks, Ivan
SRuff
20 Posts
SRuff posted this 14 August 2015

JCE is up to date. Version: 2.5.2
If I use the Code View the scrolling works fine. But it still doesn't work in the regular edit view.

JCE Settings are as follows:

JCE Settings 1

JCE Settings 2

JCE Settings 3

JCE is up to date. Version: 2.5.2 If I use the Code View the scrolling works fine. But it still doesn't work in the regular edit view. JCE Settings are as follows: ![JCE Settings 1][1] ![JCE Settings 2][2] ![JCE Settings 3][3] [1]: http://nl-godstory.com/Delete/1.png [2]: http://nl-godstory.com/Delete/2.png [3]: http://nl-godstory.com/Delete/3.png
SRuff
20 Posts
SRuff posted this 14 August 2015

UPDATE: I logged out and logged back in after updating and now it works. Thanks!

UPDATE: I logged out and logged back in after updating and now it works. Thanks!
SRuff
20 Posts
SRuff posted this 15 August 2015

UPDATE Very Important: I found the problem.

If the JCE Editor is set to "Use Default" there is no scrolling problem. But if editor is set to "Template Default CSS" then it won't scroll.

**UPDATE Very Important: I found the problem.** If the JCE Editor is set to "Use Default" there is no scrolling problem. But if editor is set to "Template Default CSS" then it won't scroll.
Pierre665
63 Posts
Pierre665 posted this 17 August 2015

Hi,

I have the same problem...

Hi, I have the same problem...
Support Team
Support Team posted this 18 August 2015

Hello guys,
please check my response in the topic http://answers.themler.com/questions/19878/editor-not-scrolling-when-using-jce where the same issue is being discussed.

regards,
Aileen

Hello guys, please check my response in the topic http://answers.themler.com/questions/19878/editor-not-scrolling-when-using-jce where the same issue is being discussed. regards, Aileen
tmgarrison
97 Posts
tmgarrison posted this 09 December 2015

Aileen,
It's December 9, 2015 and I'm having the exact same issue.
I can switch to the TinyMCE editor and it works fine. JCE "was" working just fine until today. I'd been using it, editing and suddenly the scroll bar didn't work from top to bottom - only to just a bit longer than the visual size of the window. Any content below the visual window area was unavailable without using the down arrow key to force the screen to scroll.
When I switched to "Global Configuration > Formatting & Display > Reset Editor Styling > Yes", there are 2 scroll bars on the right and both are needed in order to go from top to bottom. Extremely annoying.

Also, the link to your "Answer" has been removed.
It's obvious this is something with Themler since I've never experienced this with Joomla in more than 7 years, and I found the issue only here in Themler...and I'm using a Themler template I'm trying to complete.

I even switched to TinyMCE, uninstalled JCE, then reinstalled to see if that would help....it did not. However, I did not close out my browser to clear any cache. I'll do that now, but I'm not hopeful.

Aileen, It's December 9, 2015 and I'm having the exact same issue. I can switch to the TinyMCE editor and it works fine. JCE "was" working just fine until today. I'd been using it, editing and suddenly the scroll bar didn't work from top to bottom - only to just a bit longer than the visual size of the window. Any content below the visual window area was unavailable without using the down arrow key to force the screen to scroll. When I switched to "Global Configuration > Formatting & Display > Reset Editor Styling > Yes", there are 2 scroll bars on the right and both are needed in order to go from top to bottom. Extremely annoying. Also, the link to your "Answer" has been removed. It's obvious this is something with Themler since I've never experienced this with Joomla in more than 7 years, and I found the issue only here in Themler...and I'm using a Themler template I'm trying to complete. I even switched to TinyMCE, uninstalled JCE, then reinstalled to see if that would help....it did not. However, I did not close out my browser to clear any cache. I'll do that now, but I'm not hopeful.
tmgarrison
97 Posts
tmgarrison posted this 11 December 2015

I concur with SRuff.
I didn't make that change before I posted last.
I've just made the change to "Default" and yes....the scroll bar works fine.
Thank you for that, SRuff.

I concur with SRuff. I didn't make that change before I posted last. I've just made the change to "Default" and yes....the scroll bar works fine. Thank you for that, SRuff.
Support Team
Support Team posted this 15 December 2015

Hello Thomas,
please submit new private topic and provide access to your Joomla admin back end.

regards,
Aileen

Hello Thomas, please submit new private topic and provide access to your Joomla admin back end. regards, Aileen
Support Team
Support Team posted this 15 December 2015

Hi,
I've just converted the topic http://answers.themler.com/questions/48977/page-template-for-joomla-is-not-working to private, so lets continue the discussion about the JCE Editor in that topic.

Regards,
Aileen

Hi, I've just converted the topic http://answers.themler.com/questions/48977/page-template-for-joomla-is-not-working to private, so lets continue the discussion about the JCE Editor in that topic. Regards, Aileen
emailrobind
27 Posts
emailrobind posted this 21 February 2021

Same issue here, can't scroll up or down in editor window

Same issue here, can't scroll up or down in editor window
Support Team
Support Team posted this 22 March 2021

Hello Robin,
I apologize for the delay.
Please, try the solution from here https://answers.themler.io/questions/19878/editor-not-scrolling-when-using-jce
If it doesn't work, please, create new private topic with temporary access to the site.

Thank you
Gina
Themler support

Hello Robin, I apologize for the delay. Please, try the solution from here https://answers.themler.io/questions/19878/editor-not-scrolling-when-using-jce If it doesn't work, please, create new private topic with temporary access to the site. Thank you Gina Themler support
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