Shortcode and column visible on mobile when view not selected

chriscundy
11 Posts
chriscundy posted this 06 May 2020

Hello,

I have a 3 column section which is visible to all devices. Whilst column 1 and 2 display content on all devices, column 3 has shortcode to display a facebook like box - this is disabled on mobile and tablet views and when using the mobile previewer the facebook box is not displayed however when I view on my iPhone in either Chrome or Safari, the facebook box is visible at the bottom of the page. What gives?

Hello, I have a 3 column section which is visible to all devices. Whilst column 1 and 2 display content on all devices, column 3 has shortcode to display a facebook like box - this is disabled on mobile and tablet views and when using the mobile previewer the facebook box is not displayed however when I view on my iPhone in either Chrome or Safari, the facebook box is visible at the bottom of the page. What gives?
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Support Team
Support Team posted this 06 May 2020

Hello Chris,

Could you please provide the link to the page?

Gina
Themler Support

Hello Chris, Could you please provide the link to the page? Gina Themler Support
chriscundy
11 Posts
chriscundy posted this 06 May 2020

www.janetodd.co.uk

www.janetodd.co.uk
Support Team
Support Team posted this 07 May 2020

Bootstrap hides it dynamically, for some reason.
Try adding this code to Home -> Settings -> Additional CSS:

@media (max-width: 767px)
.hidden-xs .col-lg-2 {
    display: block !important;
}
@media (max-width: 991px)
.hidden-xs .col-lg-2 {
    display: block !important; 
}

@media (max-width: 767px)
.hidden-xs {
    display: block !important;
}
@media (max-width: 991px)
.hidden-xs {
    display: block !important; 
}

Gina
Themler Support

Bootstrap hides it dynamically, for some reason. Try adding this code to Home -> Settings -> Additional CSS: @media (max-width: 767px) .hidden-xs .col-lg-2 { display: block !important; } @media (max-width: 991px) .hidden-xs .col-lg-2 { display: block !important; } @media (max-width: 767px) .hidden-xs { display: block !important; } @media (max-width: 991px) .hidden-xs { display: block !important; } Gina Themler Support
chriscundy
11 Posts
chriscundy posted this 07 May 2020

Thank worked thanks!

Thank worked thanks!
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websiteseo423
1 Posts
websiteseo423 posted this 10 October 2025

That’s an interesting issue — shortcodes and columns often behave differently on mobile if the responsive view or CSS settings aren’t properly configured. Double-checking the theme’s responsive breakpoints and ensuring custom shortcodes have mobile-friendly styles usually fixes the visibility problem. Using browser developer tools can also help identify which elements are hidden or misaligned.

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That’s an interesting issue — shortcodes and columns often behave differently on mobile if the responsive view or CSS settings aren’t properly configured. Double-checking the theme’s responsive breakpoints and ensuring custom shortcodes have mobile-friendly styles usually fixes the visibility problem. Using browser developer tools can also help identify which elements are hidden or misaligned. By the way, if you’re looking to stay informed about the latest exams and job results, you can visit sarkari result info — a trusted platform for [Sarkari exam results][1] and government job updates. [1]: https://sarkarivacancy.com/sarkari-result-2026/
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