I can't save changes in published joomla theme

lina3vt
23 Posts
lina3vt posted this 27 May 2020

Hi. I'm working on a site published in joomla, but I can't save changes on my templete. Constantly I recieve the message: Server error, server is unavailable.

Thanks for your help.

Hi. I'm working on a site published in joomla, but I can't save changes on my templete. Constantly I recieve the message: Server error, server is unavailable. Thanks for your help.
Joomla server-error issues
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Support Team
Support Team posted this 28 May 2020

Hello,

Please follow these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

4) Try to save the theme and let us know the result.

Sincerely,
Nettie

Hello, Please follow these steps: 1) Open this URL in Chrome: chrome://appcache-internals find your website and click on 'Remove Item' 2) Open this URL in Chrome: chrome://settings/clearBrowserData select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes). 3) Reload your Themler Editor. 4) Try to save the theme and let us know the result. Sincerely, Nettie
lina3vt
23 Posts
lina3vt posted this 28 May 2020

Yesterday I did this because I found the answer in other user post, but It didn't worked. Today I even can't find the site on the AppCache.

Yesterday I did this because I found the answer in other user post, but It didn't worked. Today I even can't find the site on the AppCache.
Support Team
Support Team posted this 28 May 2020

Hello,

Is it the same with Firefox browser?

Sincerely,
Nettie

Hello, Is it the same with Firefox browser? Sincerely, Nettie
lina3vt
23 Posts
lina3vt posted this 28 May 2020

It's the same, I get server error again in Firefox

It's the same, I get server error again in Firefox
Support Team
Support Team posted this 29 May 2020

Hello Lina,

Were there any changes on the site before this issue started?
Like any new plugin installed or maybe server was updated with any new security rules?

Gina
Themler Support

Hello Lina, Were there any changes on the site before this issue started? Like any new plugin installed or maybe server was updated with any new security rules? Gina Themler Support
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