Spent Twice

isaaczsda
9 Posts
isaaczsda posted this 06 June 2020

Need to refund order. Sorry for inconvenience. <3

Need to refund order. Sorry for inconvenience. &lt;3
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6 Comments
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isaaczsda
9 Posts
isaaczsda posted this 06 June 2020

spent via isaaczsda@gmail.com paypal. need old artisteer key to migrate old files to theemler from artisteer

spent via isaaczsda@gmail.com paypal. need old artisteer key to migrate old files to theemler from artisteer
Support Team
Support Team posted this 09 June 2020

Hello,

Would you like to refund the order under this or another account?

Gina
Themler Support

Hello, Would you like to refund the order under this or another account? Gina Themler Support
isaaczsda
9 Posts
isaaczsda posted this 10 June 2020

Hello, Gina

If we could refund the other account on the old platform, that would be best. It uses the same account details like this one.

Best,
Isaac

Hello, Gina If we could refund the other account on the old platform, that would be best. It uses the same account details like this one. Best, Isaac
Support Team
Support Team posted this 11 June 2020

Isaac,

You mean you have purchased here http://www.artisteer.com/?p=purchase ? If so, you need to contact Artisteer support directly and ask for the refund.

Gina
Themler Support

Isaac, You mean you have purchased here http://www.artisteer.com/?p=purchase ? If so, you need to contact Artisteer support directly and ask for the refund. Gina Themler Support
isaaczsda
9 Posts
isaaczsda posted this 13 June 2020

Gina,

I would like to refund Themler on this site instead. Artisteer offers a Themler code, so it is this purchase I need to refund.

Thank you,

Isaac

Gina, I would like to refund Themler on this site instead. Artisteer offers a Themler code, so it is this purchase I need to refund. Thank you, Isaac
Support Team
Support Team posted this 15 June 2020

Ok. But Themler goes with Artisteer as well, and since Artisteer is no longer developed I would recommend keeping subscription here, to have access to support when needed. Artisteer support is on a different system and it may at some point cease.

Gina
Themler support

Ok. But Themler goes with Artisteer as well, and since Artisteer is no longer developed I would recommend keeping subscription here, to have access to support when needed. Artisteer support is on a different system and it may at some point cease. Gina Themler support
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