Blank popup for login

Hello,

For Themler on the hosted website please follow these steps:
1) Open this URL in Chrome:
chrome://appcache-internals
find your website and click on 'Remove Item'

2) Open this URL in Chrome:
chrome://settings/clearBrowserData
select 'Cached images and files ' and click on 'Clear Data' (please don't check other check-boxes).

3) Reload your Themler Editor.

Sincerely,
Nettie

Hi Nettie,
Sorry doesn't help..
REgards,
Alain

Hello,

Let's try it for Safari:
1. Disable the option "Prevent cross-data tracking" in Safari browser
2. Reboot the computer.
3. Run Themler and log in.
4. Try to save and export the theme and let us know the result.

Also please try to run Themler in Firefox browser.

Sincerely,
Nettie

Last edited 17 June 2020 by Support Team

Hello,

Doesn't work neither. This my seconds site with the same problem.
I had a ticket last year for boekhouding.com with the same problem.
So it is impossible to change both sites. Serieus issue...

I suppose all my sites will have the same problem after soms time ?

I need help .

Regards,

Alain

see ticket 174358

I had to change the phone number on homepage themove.be can you tell me where to find in code ? ftp

Hello,

Looks to be rather browser or caching issue. As a temporary solution we would recommend to find the theme via FTP, zip-compress it and import it in Themler desktop for Windows or for Mac, then work at it, export and install it back.

To correct the number please take the theme folder and search by text (number in this case).

Sincerely,
Nettie