Themler Prestashop 1.7 Error 500

Hello,

The error 500 after activating Themler theme may be caused by the following reasons:

1. Disabled overrides under PrestaShop Admin Panel >> ADVANCED PARAMETERS >> PERFORMANCE
   Please make sure to enable them

2.Themler theme modules are not enabled: "Billion Themler" and "Billion Themler Preview".
Please enable the modules

Sincerely,
Nettie

Hi,
I have this problem too
I done what you write but ı did not solve this problem.
and i don't have "Billion Themler" and "Billion Themler Preview" modules.
I download theme from this url https://themler.io/Download/PrestaShop17 and they are not here.

Hello,

Please follow this article to install the theme:
https://answers.themler.io/articles/151814/how-to-install-prestashop-1-7-theme-beta-version

Themler module will be available in Modules.

Sincerely,
Nettie

ı do this but when click to any pages , it says http500 eror,
I opened themler customizer page but when opned other pages (default, page, product details ...), it says this eror: Uncaught --> Smarty: Unable to load template 'file:../templates/commons/blog.tpl' in '/home/u945260146/domains/haotoyedekparca.com/public_html/themes/untitled_200928_preview/includes/page_template_7.tpl' <-- thrown - PrestaShop17

anyone help for me, please

Hello,

Please go to Prestashop admin >> Advanced Parameters >> Performance and change "Template Compilation" to option 2 or 3:
http://answers.themler.com/articles/3829/how-to-use-prestashop-theme#features_of_using

Sincerely,
Nettie

i do this but it's not solved my problem.

look to this https://haotoyedekparca.com/en/
Click to home under search bar. it says http 500 Eror.
It's working default theme but it's not working in themler theme

Last edited 28 September 2020 by 9140053016

Can this problem be due to the prestashop version?
If so, you should say this when selling.
In which version can I use Themler 1.7?

Anyone help for me, please.
I AM WAITING YOU, TO START MY PROJECT

Has anyone seen my messages?

Hello,

Please try these steps:
1. Temporary disable all third-party CMS plugins, components and modules.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache

Sincerely,
Nettie

Please look again , it's not working.

I opened developer mod.
I think you can find this in developer mod.
But i don't have enough time and i'm waiting to your look.
If you see my messages, please write.

hey, will you look my messages?

Hello,

Please try these steps:
1. Temporary disable all third-party CMS plugins, components and modules.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache

Sincerely,
Nettie

Hello,

Please create a new private topic and provide there temporary access to your website for investigation. Meanwhil we recommend you to try creating a theme for Prestashop 1.7 either in Themler desktop or in Prestashop on some localhost.

Sincerely,
Netie

Please look to this page : https://haotoyedekparca.com/tr/women/2-9-brown-bear-printed-sweater.html#/1-boyut-s .
And Themler Desktop is not creating Prestashop 1.7 Theme. (its creating only for 1.6)
And i'm working in localhost but its creating this eror too.
And i'm working other hosting platforms it's creating this eror too.
Please Help,
All my positive thoughts about Themler have been negative.

Hello,

We have answered in your other topic. Please let's continue communication there, because it is hard to follow the discussion in several topics.

Sincerely,
Nettie