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matrix630307
140 Posts
matrix630307 posted this 15 July 2020

Since 2 week no solution for this problem:

I see - for this it gives a lot of thread's. I have made somethings, but no chance. On all my sites, i become this message: Sorry, an error has occurred. Please clear your browser cache.
I have PHP-Version 7.4.7 - when i go back to 7.1, themler works.
I work with thmeler online - in the backend from joomal also...
Thank you for your help!

I report here this problem once again for your all information (the thread is setting on private and not for all to see).

I have sent many questions, but themler will not answer since x days. the last information was: we reported this to our developers.

Too bad - I've always been very happy with Themler so far. But now I have some templates to customize for customers and themler no longer work for all accounts. I can not open one template.
Do I have to change to TT now?

Since 2 week no solution for this problem: *I see - for this it gives a lot of thread's. I have made somethings, but no chance. On all my sites, i become this message: Sorry, an error has occurred. Please clear your browser cache. I have PHP-Version 7.4.7 - when i go back to 7.1, themler works. I work with thmeler online - in the backend from joomal also... Thank you for your help!* I report here this problem once again for your all information (the thread is setting on private and not for all to see). I have sent many questions, but themler will not answer since x days. the last information was: we reported this to our developers. Too bad - I've always been very happy with Themler so far. But now I have some templates to customize for customers and themler no longer work for all accounts. I can not open one template. Do I have to change to TT now?
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4 Comments
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Support Team
Support Team posted this 16 July 2020

Hello,

Could you please update Themler to v505?

In order to open the theme for the update you need to either downgrade PHP version or copy theme folder via FTP from the server, open it with Themler Desktop and update there.

Gina
Themler Support

Hello, Could you please update Themler to v505? In order to open the theme for the update you need to either downgrade PHP version or copy theme folder via FTP from the server, open it with Themler Desktop and update there. Gina Themler Support
matrix630307
140 Posts
matrix630307 posted this 16 July 2020

Hi Gina
Yes - with 505 it work's.

It's a shame that you couldn't provide some proactive support here. But otherwise good work.
Except: I made a lot of templates with Themler. Is there no other way to solve the problem? I have to postpone the PHP version for many templates and then put it back up.
Many thanks

Hi Gina Yes - with 505 it work's. It's a shame that you couldn't provide some proactive support here. But otherwise good work. Except: I made a lot of templates with Themler. Is there no other way to solve the problem? I have to postpone the PHP version for many templates and then put it back up. Many thanks
matrix630307
140 Posts
matrix630307 posted this 17 July 2020

Hi Gina
OK - i have made all templates update on 505 (php-version donwgrade and after upgrade). it was 2 hours work, but now it's ok.
thank you for the new working version!

By the way: I think it's a shame that Themler is rather "neglected" here. I still work very successfully with Themler and I still find this program unique for creating templates for Joomla (or other CMS).

Hi Gina OK - i have made all templates update on 505 (php-version donwgrade and after upgrade). it was 2 hours work, but now it's ok. thank you for the new working version! By the way: I think it's a shame that Themler is rather "neglected" here. I still work very successfully with Themler and I still find this program unique for creating templates for Joomla (or other CMS).
Support Team
Support Team posted this 17 July 2020

Thank you for your feedback, I will pass it on.

Gina
Themler Support

Thank you for your feedback, I will pass it on. Gina Themler Support
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