Blank Themler Template Page

chrisredeemed
7 Posts
chrisredeemed posted this 27 July 2020

I went into my themler template in Wordpress to do changes, there was an update, tried to do the update, only to end up with a blank page, tried to clear the cache of my browser, deactivated all third party plugins, still only the blank screen... how can I get this sorted?

I went into my themler template in Wordpress to do changes, there was an update, tried to do the update, only to end up with a blank page, tried to clear the cache of my browser, deactivated all third party plugins, still only the blank screen... how can I get this sorted?
blank-template
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12 Comments
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Support Team
Support Team posted this 27 July 2020

Hello,

We have fixed the issue, please try now. You may need to clear cache if the issue is still present and then try again.

Sincerely,
Nettie

Hello, We have fixed the issue, please try now. You may need to clear cache if the issue is still present and then try again. Sincerely, Nettie
chrisredeemed
7 Posts
chrisredeemed posted this 27 July 2020

Sorry, I cleared the cache did a restart, still the same issue

Sorry, I cleared the cache did a restart, still the same issue
lcars1
3 Posts
lcars1 posted this 27 July 2020

Sorry, I cleared the cache did a restart, still the same issue

Me too!

> Sorry, I cleared the cache did a restart, still the same issue Me too!
Support Team
Support Team posted this 27 July 2020

Hello,

Could you please provide temporary access in a private separate ticket? Thank you

Gina
Themler Support

Hello, Could you please provide temporary access in a private separate ticket? Thank you Gina Themler Support
alex88807
26 Posts
alex88807 posted this 27 July 2020

У меня тоже не работает. Версия 505

У меня тоже не работает. Версия 505
pdg.design
280 Posts
pdg.design posted this 27 July 2020

Hi. Not work me.
I tried in few browsers and on few sites.
White screen.

Hi. Not work me. I tried in few browsers and on few sites. White screen.
chrisredeemed
7 Posts
chrisredeemed posted this 27 July 2020

Hello,

Could you please provide temporary access in a private separate ticket? Thank you

Gina
Themler Support

I created a private topic with details

> Hello, > > Could you please provide temporary access in a private separate ticket? Thank you > > Gina > Themler Support I created a private topic with details
john106
42 Posts
john106 posted this 27 July 2020

Having the same problem with all our sites, both Wordpress and Joomla. Blank page when try to load Themler. I put in a ticket and they are working on it.

Having the same problem with all our sites, both Wordpress and Joomla. Blank page when try to load Themler. I put in a ticket and they are working on it.
john106
42 Posts
john106 posted this 27 July 2020

Working now on my end. The sites we checked are working now and Themler is loading fine. Thanks guys!

Working now on my end. The sites we checked are working now and Themler is loading fine. Thanks guys!
chrisredeemed
7 Posts
chrisredeemed posted this 27 July 2020

Same here, every site is working again, thanks for the great support

Same here, every site is working again, thanks for the great support
Support Team
Support Team posted this 27 July 2020

We have made another fix less than hour ago, should be working.

Gina
Themler Support

We have made another fix less than hour ago, should be working. Gina Themler Support
kverweij
34 Posts
kverweij posted this 27 July 2020

It's working thanks

It's working thanks
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