I can not access the Themler interface.

4 Posts

BeauSol Mediasolution posted this 27 July 2020

If I want to go of my WordPress pages, log into my Themler interface, an empty white page comes up. I can not access the Themler interface. What's happening?

wordpress-login cannot-login

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4 Comments

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Support Team posted this 27 July 2020

Hello,

We are sorry for the issue and will fix it ASAP. Could you please try to switch temporary to http instead of https and also switch off https for the website?

Sincerely,
Nettie

Hello, We are sorry for the issue and will fix it ASAP. Could you please try to switch temporary to http instead of https and also switch off https for the website? Sincerely, Nettie

Support Team posted this 27 July 2020

Hello,

We have fixed the issue, please try now. You may need to clear cache if the issue is still present and then try again.

Sincerely,
Nettie

Hello, We have fixed the issue, please try now. You may need to clear cache if the issue is still present and then try again. Sincerely, Nettie

1 Posts

camillodiliberti posted this 05 February 2023

I installed Themler2.1.0.441.e3ce2
When i select Wordpress i see a white page with an alert

"Only Chrome, Firefox and Safari are supported (Windows and Mac)."

but i already use Firefox. With diagnostic tool i see all errores, i attache it.

I installed Themler2.1.0.441.e3ce2 When i select Wordpress i see a white page with an alert > "Only Chrome, Firefox and Safari are supported (Windows and Mac)." but i already use Firefox. With diagnostic tool i see all errores, i attache it.

themler-error.txt

Support Team posted this 06 February 2023

Hello,

Please try this way:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them.

Sincerely,
Nettie

Hello, Please try this way: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them. Sincerely, Nettie

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