Crashes 1000 times!

valerio3
6 Posts
valerio3 posted this 17 August 2020

Hi,
I am using Themler Version 1.0.319 (fe25b) but the program keeps crashing for whatever reason. I'm on Mac Os X 10.14.6 ... Can you help me please? Is there a new version of the software?

Thanks so much
Best regards
Valerio

Hi, I am using Themler Version 1.0.319 (fe25b) but the program keeps crashing for whatever reason. I'm on Mac Os X 10.14.6 ... Can you help me please? Is there a new version of the software? Thanks so much Best regards Valerio
Vote to pay developers attention to this features or issue.
1 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 17 August 2020

Hello,

Please make sure to backup all the created themes from the folder on your computer, the path is shown in the Theme Management screen after selecting some CMS. Or click Go >> Go to Folder >> type ~/Library and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder. Please try completely uninstalling Themler and also remove Themler folder from the Mac Library. Then temporarily disable antivirus and firewall, download and install Themler for Mac anew.

Meanwhile please try to install the theme in a CMS on some localhost or hosted website to work at it.

Sincerely,
Nettie

Hello, Please make sure to backup all the created themes from the folder on your computer, the path is shown in the Theme Management screen after selecting some CMS. Or click Go >> Go to Folder >> type `~/Library` and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder. Please try completely uninstalling Themler and also remove Themler folder from the Mac Library. Then temporarily disable antivirus and firewall, download and install Themler for Mac anew. Meanwhile please try to install the theme in a CMS on some localhost or hosted website to work at it. Sincerely, Nettie
You must log in or register to leave comments