themeler login

support1802
5 Posts
support1802 posted this 20 October 2020

good day

on our website we need to ghange afew thing but our website designer says we cant do the changes because of themeler is asking to login

they have a paid account they say they must do the changes for a fee of course 650.00

is there away we can do it

good day on our website we need to ghange afew thing but our website designer says we cant do the changes because of themeler is asking to login they have a paid account they say they must do the changes for a fee of course 650.00 is there away we can do it
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6 Comments
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Support Team
Support Team posted this 20 October 2020

Hello,

If I understand correctly, the changes need to be done using expired subscription, correct?

You can open this theme in Themler desktop, make changes and export using same version the theme was made with. Login is requires anyway, because subscription (even if it is expired) is linked to login details.

Gina
Themler support

Hello, If I understand correctly, the changes need to be done using expired subscription, correct? You can open this theme in Themler desktop, make changes and export using same version the theme was made with. Login is requires anyway, because subscription (even if it is expired) is linked to login details. Gina Themler support
support1802
5 Posts
support1802 posted this 20 October 2020

if i buy the subscription can i update my website with a difference themler account

if i buy the subscription can i update my website with a difference themler account
support1802
5 Posts
support1802 posted this 20 October 2020

or is the website lock on to a user account

or is the website lock on to a user account
support1802
5 Posts
support1802 posted this 20 October 2020

when i try to publish i get this error
see attach file

when i try to publish i get this error see attach file
Support Team
Support Team posted this 21 October 2020

Hello,

No, the website is not tied to a specific account. Yes, you can log out and then log in to edit the same theme with a different account.

Sincerely,
Nettie

Hello, No, the website is not tied to a specific account. Yes, you can log out and then log in to edit the same theme with a different account. Sincerely, Nettie
support1802
5 Posts
support1802 posted this 21 October 2020

ok so i can buy the package and sort out our website

ok so i can buy the package and sort out our website
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