Trying to upgrade but subscriptions is Expired

2 Posts

walter.a.britton posted this 28 October 2020

WE are back to work finally and our subscription expired, and we are trying to upgrade but in the expiration date field it says Aug of 2020. Please advise. Thanks

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3 Comments

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Support Team posted this 28 October 2020

Hello,

Please try the following.
1. Open http://themler.io/purchase and you will see on the top your expired subscription
2. Click "Upgrade" button next to it.
3. You will see the price for upgrade for your subscription.

Sincerely,
Nettie

Hello, Please try the following. 1. Open http://themler.io/purchase and you will see on the top your expired subscription 2. Click "Upgrade" button next to it. 3. You will see the price for upgrade for your subscription. Sincerely, Nettie

2 Posts

walter.a.britton posted this 28 October 2020

I did, and it gives me a price of 99 and an expiration of Aug 2020. Thanks

Support Team posted this 28 October 2020

Hello,

Yes, this is the discounted price. The year of upgrades will be counted from the upgrade date - today it should be to 28. October 2021.

Sincerely,
Nettie

Hello, Yes, this is the discounted price. The year of upgrades will be counted from the upgrade date - today it should be to 28. October 2021. Sincerely, Nettie

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