Themler desktop software not loading

andrewatya
33 Posts
andrewatya posted this 30 October 2020

Hi,

I try to start Themler, but it is only loading, not start. I tried it several times before, sometimes it loads on the 3-5th starting, however regurarly not. I have read many forum topics, but not helped me. I cleared Chrome cache, added exception (directory) into my antivirus settings, reinstalled the software, but nothing.
Is there any final fix?
Please help me.
Thanks in advance.
Regards,
Andras

Hi, I try to start Themler, but it is only loading, not start. I tried it several times before, sometimes it loads on the 3-5th starting, however regurarly not. I have read many forum topics, but not helped me. I cleared Chrome cache, added exception (directory) into my antivirus settings, reinstalled the software, but nothing. Is there any final fix? Please help me. Thanks in advance. Regards, Andras
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2 Comments
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Support Team
Support Team posted this 30 October 2020

Hello Andras,

I know you tried suggestions from other topics already, but I have to suggest standard steps here one more time:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

If these steps don't help, full re-installation may. Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler
4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.

Gina
Themler Support

Hello Andras, I know you tried suggestions from other topics already, but I have to suggest standard steps here one more time: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again If these steps don't help, full re-installation may. Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Gina Themler Support
andrewatya
33 Posts
andrewatya posted this 30 October 2020

Hello Gina,
Thank you, I will try them.
Andras

Hello Gina, Thank you, I will try them. Andras
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