themler installation error

MercurioWeb WebStudio
38 Posts
MercurioWeb WebStudio posted this 24 January 2021

Hi, I try to install themler on my wordpress site but the error in the attachment comes out

Hi, I try to install themler on my wordpress site but the error in the attachment comes out
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Support Team
Support Team posted this 25 January 2021

Hello,

Please try this way:
1. Import the theme in Themler desktop
2. Update it to the latest Themler version. You may need to update Beta update notifications in your profile for this.
3. Export the theme under a different name
4. Install the theme in your CMS.

Sincerely,
Nettie

Hello, Please try this way: 1. Import the theme in Themler desktop 2. Update it to the latest Themler version. You may need to update Beta update notifications in your profile for this. 3. Export the theme under a different name 4. Install the theme in your CMS. Sincerely, Nettie
MercurioWeb WebStudio
38 Posts
MercurioWeb WebStudio posted this 25 January 2021

Hi, I followed the procedure described but nothing changes. Furthermore, if I access the CMS control panel from themler desktop (01.png) I cannot update due to the error message shown in attachment 02.png

Hi, I followed the procedure described but nothing changes. Furthermore, if I access the CMS control panel from themler desktop (01.png) I cannot update due to the error message shown in attachment 02.png
Support Team
Support Team posted this 26 January 2021

Hello Massimiliano,

Do you mean Wordpress site that comes with Themler (local installation) or your live site?

Do you have any 3rd party plugins installed? Try disabling them.

Gina
Themler Support

Hello Massimiliano, Do you mean Wordpress site that comes with Themler (local installation) or your live site? Do you have any 3rd party plugins installed? Try disabling them. Gina Themler Support
MercurioWeb WebStudio
38 Posts
MercurioWeb WebStudio posted this 26 January 2021

"Do you mean Wordpress site that comes with Themler (local installation) or your live site?" yes

Sorry, problem solved.
I made the mistake of trying to install the theme from the plugin section and not from the themes section.

Thanks

"Do you mean Wordpress site that comes with Themler (local installation) or your live site?" yes Sorry, problem solved. I made the mistake of trying to install the theme from the plugin section and not from the themes section. Thanks
Support Team
Support Team posted this 27 January 2021

Thanks for letting us know.
As for Themler desktop, it is not recommended, to update CMS version, Ecommerce plugins or PHP in the local CMS installation. You may use the theme with the latest versions after export, on your website or localhost.

Sincerely,
Nettie

Thanks for letting us know. As for Themler desktop, it is not recommended, to update CMS version, Ecommerce plugins or PHP in the local CMS installation. You may use the theme with the latest versions after export, on your website or localhost. Sincerely, Nettie
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