
Dear Themler Team. How can you treat your customers like this? We buy a subscription in order to have support and appropriate update on time. I'm not even talking about the development of Themler anymore, but about the support and adaptation of Themler to new php, new CMS versions etc.
Meanwhile, we are completely disregarded by your team! Our problems are not only unresolved, but you also do not deign to answer our inquiries. For this reason, we are very sorry ... Tell us what you are taking the money for the subscription for, if we do not receive the expected support, expected updates ...
What happened to your Support? Where is it!
On November 10, 2021, I reported a bug related to php8 bugs in Wordpress. It's March 12, 2022 ... how much time do you still need to resolve my application ???
A month ago, I reported a problem with variants in Woocommerce. I got a reply to take screenshots of the problem. You have received from me not only screenshots with the problem, but also info on which version of Woocoomerce is ok and which version is not ok. For 2 weeks there has been silence ... I wrote 5 messages to you and I got no reply to any of them.
How can you ... tell me how you can treat your customers this way. We have been paying subscriptions for years to get support and updates.
PLEASE RESOLVE OUR CLAIMS ASAP AND DO NOT WRITE US REALLY.
WAITING FOR PROBLEMS WITH PHP8, PHP8.1 FOR WORDPRESS.
WAITING TO SOLVE OUR PROBLEMS FOR NEW VERSIONS OF WOOCOMMERCE
WAITING FOR THE EXPECTED TECHNICAL SUPPORT FOR WHICH I PAY ...
Dear Themler Team. How can you treat your customers like this? We buy a subscription in order to have support and appropriate update on time. I'm not even talking about the development of Themler anymore, but about the support and adaptation of Themler to new php, new CMS versions etc. Meanwhile, we are completely disregarded by your team! Our problems are not only unresolved, but you also do not deign to answer our inquiries. For this reason, we are very sorry ... Tell us what you are taking the money for the subscription for, if we do not receive the expected support, expected updates ... What happened to your Support? Where is it! On November 10, 2021, I reported a bug related to php8 bugs in Wordpress. It's March 12, 2022 ... how much time do you still need to resolve my application ??? A month ago, I reported a problem with variants in Woocommerce. I got a reply to take screenshots of the problem. You have received from me not only screenshots with the problem, but also info on which version of Woocoomerce is ok and which version is not ok. For 2 weeks there has been silence ... I wrote 5 messages to you and I got no reply to any of them. How can you ... tell me how you can treat your customers this way. We have been paying subscriptions for years to get support and updates. PLEASE RESOLVE OUR CLAIMS ASAP AND DO NOT WRITE US REALLY. WAITING FOR PROBLEMS WITH PHP8, PHP8.1 FOR WORDPRESS. WAITING TO SOLVE OUR PROBLEMS FOR NEW VERSIONS OF WOOCOMMERCE WAITING FOR THE EXPECTED TECHNICAL SUPPORT FOR WHICH I PAY ...Last edited 12 March 2022 by Web-Art Creative Design